|Sunday||9:00 a.m. to 8:00 p.m.|
|Monday||9:00 a.m. to 8:00 p.m.|
|Tuesday||9:00 a.m. to 8:00 p.m.|
|Wednesday||9:00 a.m. to 8:00 p.m.|
|Thursday||9:00 a.m. to 8:00 p.m.|
|Friday||9:00 a.m. to 8:00 p.m.|
|Saturday||9:00 a.m. to 8:00 p.m.|
Universal Windows Direct of Atlanta
About this pro
We needed 3 fogged windows replaced, including the main foyer window. Eugeniy was fantastic to work with from day 1! Great price, excellent responsiveness, and a fantastic product. I highly recommend them and will definitely be keeping their card for any future window work. The ease of communication and professionalism we encountered with Eugeniy has been a breath of fresh air in the hectic weeks leading up to selling our house!Apr 30, 2018Verified
No showed 2 times. Called 10 minutes before the 1st scheduled appointment to cancel. Sent me a text after our 2nd scheduled appointment time to cancel.Mar 18, 2018VerifiedEugeniy P.'s reply
Hello Jamie, we do apologize for replying to your review so late, we’ve been having issues. Anyways, We at Universal Windows Direct of Atlanta would like to apologize for having to cancel on you twice, we don’t like having to cancel on our customers and we do understand that it is frustrating as it wastes your time. We would like to know if there is anything we can do for your convenience or if you could simply accept our apology. Again, we apologize that we had to cancel on you twice.
Beautiful windows and excellent craftmanship during the install. Unfortunately, our originally planned install date was missed. Our salesperson, missed our order deadline.Dec 20, 2017Verified
500 bucks a window, but it was done right and on time. Everyone was courteous and professional. Will use them again for the remaining windows that need replacing.Aug 25, 2017Verified
Eugene was very responsive and came out to give quote on the same day.Aug 15, 2017
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?If it is windows it is per United Inches if it is siding it is per Sq (10x10 Feet)
- What is your typical process for working with a new customer?Schedule a convenient time to meet with the customer at his/her house, recognize and evaluate the problem, leave a free no obligation estimate that will be good for 30 days.
- What education and/or training do you have that relates to your work?4 years servicing all my customers One week basic training of understanding the products that I offer and monthly webinars for improving the knowledge or for updates.