FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Free estimates as always $89.00 trip/diagnostic charge Flat rate pricing for service and installation.you pay same as your neighbors for same equipment installs.
- What is your typical process for working with a new customer?
Introduce myself and a little bit about our company,why we started ruffalo heating,why we offer services at discount prices.ask homeowners what they expect from us as their home comfort provider.find out what we can do for customers the first time not 2nd and 3rd time.
- What education and/or training do you have that relates to your work?
20 plus years experience in the hvac field,installation and service.federal and state epa certified.factory trained and up to date with all new equipment and indoor air quality products.