Rain City Maids

4.8
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(27)
4.8
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27 reviews
5
85%
4
11%
3
4%
2
0%
1
0%
Customers rated this pro highly for responsiveness and professionalism.
  • Nazuk J.

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    The cleaners were good - but different cleaners came every month (retention seems low with the company). I just received an email saying they cant keep the monthly appointments due to lack in staffing. Not happy. :(. Should have gone with someone else I guess. Update: they worked very closely with me to reschedule and accommodate my schedule. + 1 star for their effort.

    Jul 16, 2017Verified
  • Mahali S.

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    few cabinets had sot,otherwise prompt service and quick help...Thanks Ben..

    Jan 26, 2017Verified

About this pro

Our trustworthy and professional cleaners are hand-picked, interviewed, background and reference checked. We hire less than 1 in 50 candidates that we interview! Plus, we regularly keep track of job-to-job performance through on-site visits and ratings by customers, so that we can constantly improve. We love to make our customers extraordinarily happy! Our cleaners are trained to perform a thorough cleaning and to take their time. We go above and beyond expectations every time.

Years in business

3

Times hired on Thumbtack

58

Number of employees

27

Background check

Completed
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Photos and Videos

27 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Yes, we offer flat-rate service based on number of bedrooms and bathrooms. We also offer additional services including oven cleaning, refrigerator cleaning, deep cleaning, and more.
    • What is your typical process for working with a new customer?
      Our automated system keeps the customer informed of their upcoming booking via email with several reminder emails before their scheduled cleaning. On the day of their booking, our cleaning team will perform a walkthrough to make sure the booking is accurate and to ask any questions that they may have. This is also a great time for our first timer customers to provide any special instructions to the team. After this, the maids will clean the home and make it shine!
    • What education and/or training do you have that relates to your work?
      We have an in-depth training program that all new cleaners go through, regardless of past cleaning experience.

    Business hours

    Pacific Time Zone
    SundayClosed
    Monday8:00 a.m. to 5:00 p.m.
    Tuesday8:00 a.m. to 5:00 p.m.
    Wednesday8:00 a.m. to 5:00 p.m.
    Thursday8:00 a.m. to 5:00 p.m.
    Friday8:00 a.m. to 5:00 p.m.
    SaturdayClosed
    Coverage Area for Rain City Maids is about 10+ miles of Kirkland, WA.