FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If I do have some standard pricing, I will provide this information on the initial rough estimate in my first contact.
- What is your typical process for working with a new customer?
If the project allows, I will provide a rough estimate to show an estimated price based on the information provided. I then prefer to speak to the customer to get a better feel of what the end goal of the project is and schedule a time to verify details in the field. After a detailed estimate has been accepted, and work has been completed. I give access to a file of pictures showing the process of the work so that the customer can see the transformation of the project.
- How did you get started doing this type of work?
I got started Project Managing at a renovation company, and eventually decided to provide an elevated customer experience by fixing the processes I saw were lacking in my experience during construction project management.