|Monday||8:00 a.m. to 5:00 p.m.|
|Tuesday||8:00 a.m. to 5:00 p.m.|
|Wednesday||8:00 a.m. to 5:00 p.m.|
|Thursday||8:00 a.m. to 5:00 p.m.|
|Friday||8:00 a.m. to 5:00 p.m.|
About this pro
Made it easy. Was supper honest and did an excellent job.Dec 27, 2017Verified
We highly recommend HHS! They provided a quote right away along with Times they were available. They called 20 minutes before arriving just like they said they would. Giovani was friendly and professional and finished the work quickly. They even sent us a Christmas card with $25 off our next service. We will definitely be using them again! So glad to find them on thumbtack!Dec 22, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is competitive. Our customer is paying for an experienced licensed plumber. We charge a minimum of $89 plus parts to come out to the home. This covers most minor repairs that are completed within an hour. We offer free estimates in our immediate local area.
- What is your typical process for working with a new customer?We communicate with our customer to set up an appointment time that is as accommodating to them as possible. We will tell them the name of the person coming to the property. The office or plumber will call the customer 20-30 minutes in advance prior to arrival. The plumber will introduce themselves and hand the customer a business card. The plumber will offer to remove their shoes and ask the customer to show them the problem area. The plumber will ask about what the customer has noticed regarding the problem and diagnose the failure and remedy. The plumber explain to the customer what needs to be done, how long it will take to repair, and quote a price for labor and material. Once an agreement has been made the plumber will perform the repair, test the plumbing and explain to the customer what was done.
- What education and/or training do you have that relates to your work?We are a small plumbing company that is owner operated. All work performed is by a licensed bonded and insured plumber who has worked in residential service and repair plumbing for more than 25 years. We are Moen Certified, Uponor, Wirsbo, Bradford White, and Tankless trained.