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Thumbtack Customer
Jun 15, 2017
Unable to get information on my mold report. No one responds to phone calls.
Nina L.
Jun 15, 2017
I apologize for your frustrations. Can you provide more information so we can better assist you?
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Ariel S.
Mar 4, 2017
Water Damage Cleanup and Restoration
Verified Review
Helped dry out our basement
Our basement flooded a bit with the heavy rain and a failed sump pump. They came by same day and assessed the situation and got stuff started drying. Joe and Sam were a helpful crew. Would hire ARC again, although I hope we won't need to.
Nina L.
Mar 7, 2017
Thanks Ariel for your review! We really appreciate it.
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Fast response
Arc responded quickly and Nina was very helpful with any questions I had
Nina L.
Feb 24, 2017
Thank you Richard for your review!
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Quick, reliable service!
Our company works with ARC Water Damage on a regular basis and they continue to provide quick, reliable service. Nina is very responsive and extremely easy to work with!
Nina L.
Feb 23, 2017
Thanks so much Kaley. We really appreciate your review and find it extremely easy to work with you as well!
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Chanel P.
Feb 22, 2017
Mold Inspection and Removal
Verified Review
Thank you!
Great customer service!! I called them this past Thursday to make sure I got quoted the correct price because other companies charge double just for testing. It was correct and someone came out to do the test the next day. Joe was very polite and professional. Still waiting on the test results because this took place this past Friday and Monday was a holiday. I would recommend them to anyone that's dealing with a mold issue
Nina L.
Feb 23, 2017
Thanks Chanel! We will be in contact with your results very soon.
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Quick, thorough, and professional.
I'm very satisfied with the job that ARC did on the restoration project under my house. We had a main line sewage spill that needed immediate action. I spoke with Nina and she was very supportave over the phone. She explained what I should expect when talking with Insurance, and what the restoration process would entail. Arc came out the next morning to give a quote and started work immediately. The technician Sam was efficient, thorough and professional. They had the mess cleaned up within a few hours. I would recommend using this company for any restoration project.
Nina L.
Feb 22, 2017
Thank you Andrea. We really enjoyed working with you as well!
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GOOD COMPANY
MS NINA & STAFF ARE VERY FRIENDLY & KNOWLEDGEABLE PLUS THEY EAGER TO HELP THEIR CUSTOMERS IN EVERY WAY POSSIBLE THRU OUT THE ENTIRE JOB
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Christina R.
Feb 10, 2017
Great Experience!
Arc was extremely accommodating and quickly resolved my mold issue. They are very reliable, provide excellent service, and are reasonably priced (giving us the lowest quote among competitors). I could not have asked for a smoother experience during a difficult time. Highly recommend them!
Nina L.
Feb 12, 2017
Thanks Christina. We enjoyed working with you too!
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Friendly and efficient - awesome service
My laundry room wall had water damage due to what we thought was a malfunctioning washing machine. Thanks to Joe and Sam (who were both very friendly and informative), they helped figure out that it was actually faulty piping and not the machine, thus saving us hundreds of dollars in repair/replacement cost. The walls still needed to be worked on and the job itself was done quickly and efficiently. It even ended up being lower than the quoted cost!
Nina, my main point of contact was also great. Very responsive and quick to help. Would highly recommend ARC!
Nina L.
Feb 8, 2017
Thanks so much Geoffrey for your wonderful review! We appreciate it greatly and were happy to help!
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ARC Water Damage Gives Excellent Service
I am a Realtor, so I only recommend companies that give excellent service to my clients. ARC was quick, efficient, respectful to make sure the home's finishes were protected and kept clean, but most of all, they were very fairly priced. I recommend them for all Water Damage situations and you should too.
Nina L.
Feb 8, 2017
Thanks Candace! It was a pleasure working with you as well!
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Valley Management G.
Jan 25, 2017
Excellent
Excellent service. Great communication and always our go-to company.
Nina L.
Jan 25, 2017
Thank you very much for your review!
