FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer both one-time fee services (such as web design) and monthly retainer services (such as SEO, PPC, Email and Social Media Marketing). Because Search Engine Optimization is a slow and complex process, our SEO Services require a minimum 6 month commitment and then go to a month-to-month.
- What is your typical process for working with a new customer?
First we usually start with an exploratory phone call or in person meeting. Then we take a few days to gather more information and conduct independent research on the client’s website, target search terms and competitive landscape. Once that is completed and we regroup with the client with detailer plan of action and execute a contract. We then hold periodic review meetings at a frequency of the client’s choosing.
- What education and/or training do you have that relates to your work?
We are HubSpot certified, individually certified in Google Analytics and Google Adwords and have taken numerous courses and seminars on our field.