FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try our best to provide a competitive price for homeowners seeking our service. Because we are some-what new to thumbtack, we are offering a 10% discount on our pricing with customers who use thumbtack to find us. We also want to create more reviews of our service to add to our A+ rating with the BBB.
- What is your typical process for working with a new customer?
If we can get your address, we can look up your home using satellite imagery and use our measuring tools to give you a hassle-free quote right over the phone. We just need to know what sections of the home need cleaning and can give you same-day quote. Most of the time it only takes 10-15min to get a quote.
- What education and/or training do you have that relates to your work?
We educated home owners about the benefits of the soft-wash roof and exterior cleaning methods that we use. We use science, not high pressure to clean homeowners roof and exteriors!! The soft-wash method allows home owners to preserve there roof and protect the investment over there heads, and avoid the costly replacement of a new roof, when it can be simply cleaned!