FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on distance traveled to the inspection location and the square footage of the home or business. As past military backgrounds ourselves and the love of our country, we offer a 10% discount on our work performed for active and inactive fellow service members.
- What is your typical process for working with a new customer?
We explain the step-by-step process of an inspection. No stone is left unturned. For an example, the customer knows that an air sample is taken of the outside air for a baseline for the analytical lab to use in comparison of the air samples from the inside of the living or working environment. A moisture test is performed on all walls; infrared readings taken looking for “hotspots” and moisture intrusion. Swab samples are taken of visible mold growth also. These samples are sent to EMSL in Baton Rouge, Louisiana over night under a chain of custody. Once the certified lab has analyzed the samples and the results are sent back to our office, they are reviewed by one of our officers. The customer receives a copy of the certified lab results, and a written protocol on process required to correct the existing problems. We always suggest a post inspection be preformed to give you, the customer, peace of mind that the remediator did his job correctly. If the lab analysis’s shows contamination still present we have the remeditators repeat the cleaning process FREE for you.
- What education and/or training do you have that relates to your work?
This Air Quality Mold Inspection business is a family owned business. The inspectors have certifications in this industry, and are past instructors through Cal State University for continuing education and distant learning classes. They are also authorized instructors through The Louisiana State Mold Remediation Licensing board. Certifications: CEE Certified Environmental Educators -(Two hold a Master Degree, the other holds a Ph.D) CMI Certified Mold Inspectors CMA Certified Mold Assessors Indoor Air Quality Specialist II CRC Instructors Instructors for The Unfair Trade Act State of Louisiana