BULB-US

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Introduction: I specialize in computer/tablet/smart phone setup, service, and education. BULB-US is like having your own Tech Coach arrive not only resolve your immediate concerns, but also teach you how to use your device(s). I work at your pace and will be your guide to this fast-paced technologically advanced world. You can see my availability and schedule an appointment right on our website without even having to pickup the phone! Try 1 hour and see how much you can learn with the right Tech Coach at your side. I've been working as a professional computer technician for over 10 years. I've resolved 1,000s of various computer/technology issues from performance issues, Wi-Fi setup/troubleshooting, virus removal, the list goes on.. It is great to be able to help in that way; however, it is apparent to me that there is an unfulfilled need from a vast majority of users who just want to understand technology products and services better. I get to help others with setting up new technology or helping them learn how to better utilize the technology they already have. Apple products are a great tool but are also a lot of fun when everything is in sync, and you unlock some of the great potential. There is nothing quite like showing people something that they will truly enjoy and appreciate and watching them light up!

Overview

Hired 6 times

8 years in business

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Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Exceptional 5.0

10 reviews

100%

Greg L.

Oct 24, 2016

Thank you Bulb-us for creating a great experience and organizing the storage on my computer and I-Phone to be able to run my business smoother on a daily basis. I would recommend Bulb-us to any one and everyone. It's been a great experience and very helpful !!! Thank you Bulb-us !!!!

Carol S.

Nov 17, 2016

Jonathon is the most patient and knowledgeable computer and I phone coach around. He explains usage of your "machines" so that even a person 81 years old can understand.

Jasmin j.

Nov 29, 2016

Jonathan, my Computer Tutor, has been to my house twice now. We go over everything that i don't understand about how to navigate through my many projects. It is awesome to get answers to my questions when he is sitting right here, rather than an online tutorial. Jonathan is very professional, patient and an excellent teacher. I will have him back again and again. His rates are very reasonable. I recommend him highly.

Jim M.

Jan 22, 2017

Mr.Johnathan Luna Computer and Internet services. Specifically, Scanning documents and developing files,which were then printed and and sent by Fed Ex mail service to the concerned party. He approached the task with calm and expert demeanor, which helped to build excellent trust between him and his client. When an item proved difficult,he did not panic. Instead,he took time to think through block and arrived at workable solution.AMAZING! This customer wishes him prosperous business. Thank you,Mr.Luna for your help,and as they say,"...couldn't have done it without you"

Jessica U.

Jun 8, 2017

Jon at bulb-us changed my work life dramatically by helping me to get my Mac updated when it had been giving me trouble. Not only did he manage to help me update but also set up a backup routine for my files and helped order more operating room for the computer. Total game changer. Jon is professional, patient, and highly knowledgable and able to help you get your tech life on track ! Highly recommend !!!

FAQs

What is your typical process for working with a new customer?
I like to engage in a conversation over s phone call to find out relevant information about their current need. I like to give an overview of what to expect when I arrive and also give an idea of how long I estimate a service will take to perform to give an idea of cost
What education and/or training do you have that relates to your work?
I have been a computer support technician professionally for over 11 years
How did you get started doing this type of work?
I've had my own personal computer since I was about 10 years old. I've always had an interest in learning things on my own using a computer as a tool to do so. Years later I found that I've learned a lot about computers and I really enjoy helping others with their technology. It's like teaching people magic.

BULB-US

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