About this pro
8 years in business
67 hires on Thumbtack
West Hampton Birthday Event
People like doing business with people they like; Gordon is a nice guy. He was responsive and fair. He tailored the evening to my needs. We had a homemade pasta lesson and then an Italian themed 5-course dinner for 10 people. The quality of food was unbelievable. I will hire him again 100%!Sep 25, 2018Verified
Gordon catered a 60th Anniversary dinner for us. Held in our home, it was an intimate family party of 11. The food was absolutely amazing - and it just kept coming! Even our most critical eaters were impressed. In fact, my nephews begged him to move in! Thank you Gordon.Sep 26, 2016VerifiedWhite Wolf Personal Chef & Premier Catering Services's reply
Wendy: First let me say thank you for the opportunity to serve you and your guests and family. I loved to watch the expression on pop pops face when he saw the fresh stuffed figs as well as every time I put a new course in front of him he was so gracious and your mom as well. Everyone was friendly and I had a great time as your Personal Chef. I hope you will consider me for future events. Best Regards Gordon. aka White Wolf Chef.
PHYLLIS S.Jul 26, 2018Verified
Chef Gordon was amazing! thank you for making our event so special with the amazing omelette station! Oh and for bringing the masses in with the amazing aroma of fresh food!Nov 14, 2017Verified
Do not hire Gordon Edelstein unless you want to be lied to. Or if you actually want services to be delivered as agreed and without wasting half your valuable time chasing him. Our event was a 60-person baby shower in Brooklyn. On the day of the event, Gordon never showed up, despite leading us to believe each time we called him that he was en route. That is when he actually answered his phone (avoiding calls and not responding to emails seems to be a pattern). He suggested he was stuck in over 5 hours of traffic for a ride that under even bad traffic conditions should take less than half that time. His partner -- with whom we never dealt - showed up several hours late to our event. The agreement was to serve food between 2-5pm, and to arrive by 12pm to set up. No food was served until nearly 4pm. We had to pay the venue owner an extra $125 simply so we could get everyone fed before they left. In a 3 hour event, food wasn't even available for our guests until after more than 2/3 of the event was over. Once service did begin, because there were only 2 people there to prepare the food and serve it simultaneously, our guests had to stand in line to get their food. In other words, they wasted the rest of the party waiting for their food to be served to them. We also agreed to swift buffet service, which we did not get. From 1230 onward, Gordon gave the impression he were headed to our event. His partner, however, indicated he was with a broken down truck at a previous event at 11am. So he double-booked events that day, despite having suggested we were his only day-time event, and lied to us about it. His partner and helper were less than courteous to our guests when they went to ask when the food would be ready. This was after Gordon told us on the phone that they would be serving within 20 minutes of arrival. In fact it was about 75 minutes after arrival that they starting serving. Gordon also told us they could start serving roast beef while they prepared the other food --they didn't. In the end, it was embarrassing to us as hosts to have guests have to ask when they might feed their children and the elderly guests at our party. His staff's annoyance at the inquiries and their inability to provide direct answers made the embarrassment worse. So while the food tasted fine, everything else agreed upon was far below satisfactory and placed undue stress and additional cost on us. It also made it impossible for us to have a successful event that we could enjoy. Rather than celebrating, we spent several hours trying to get some assurance that someone was actually coming to serve food, to ensure they got to the venue when they got in the neighborhood, and trying to get them to serve at the first opportunity. It was stress and embarrassment worth well beyond what Gordon demanded to be paid. Gordon had a 60% deposit before the event. We did not pay the rest. After our exchange, Gordon promised to refund additional money in the amount of $250 (email photo below showing that conversation). He has yet to deliver. We have asked for confirmation that the refund was sent, and we are seeing the same patterns of subterfuge and lies. He also lied that we did not give a gratuity to his partner for serving the food. We in fact did so, despite the horrendous service. He is unethical, unprofessional and untrustworthy. We will be using every vehicle available to make sure that is known to anyone who might seek to hire him. Happy to answer any follow up questions.Jun 12, 2017VerifiedWhite Wolf Personal Chef & Premier Catering Services's reply
My Apologies to my present and future prospective Clients for any of the services I provide. This commitment turned out to be the perfect storm for me, (As You'll See From Reading My Reviews) this was the maiden voyage for our new food truck. I was not able to be present on site as promised. In my opionion my clients were more upset with me not being present as I stated I would be. You will also recognize two things, the food was good and all were served as promised, also I'm a former Marine and my clints are both retired and active Marines. We tend to be much harder on each other and hold each other to much higher standards. The Bottom Line Here For Myself and For You. I will not let this happen again as my Gold Standard is much higher than is stated here. Please do not judge me or my standards based on this one review and learning experience for me. Thank You For Your Present and Future Business. Gordon aka White Wolf Chef.
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- What should the customer know about your pricing (e.g., discounts, fees)?I have no firm pricing system each Event/Quote is fully customized/designed for each and every customers ideas/wants/desires for their special event.
- What is your typical process for working with a new customer?My proposals are based loosely on the requests that come through Thumbtack. If a person likes what they see either in price or otherwise they will follow up with another message or call me directly to refine and detail the quote further.
- What education and/or training do you have that relates to your work?I have no formal training in culinary arts. As a matter of fact I’ve been a United States Marine, An New York Air National Guardsman and had a career in the Tech field for IBM, HP, Credit Suisse and other Fortune 50 firms. I left that field to pursue my real lifelong passion. Cooking & Interacting closely with people. I’ve been enjoying every moment of the last 8 years. I don’t think I’ll ever retire.
|Sunday||9:00 a.m. to 9:00 p.m.|
|Monday||9:00 a.m. to 9:00 p.m.|
|Tuesday||9:00 a.m. to 9:00 p.m.|
|Wednesday||9:00 a.m. to 9:00 p.m.|
|Thursday||9:00 a.m. to 9:00 p.m.|
|Friday||9:00 a.m. to 9:00 p.m.|
|Saturday||9:00 a.m. to 9:00 p.m.|