Certified Professional Restoration

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Introduction: CPR is a full scale mitigation and bedbug eradication company faithfully servicing Northeast Ohio. Every member of our staff is trained and certified to identify, consult, and eliminate mold colonies and bedbug infestations. We operate with a sense of urgency when dealing with water intrusions or smoke damage, and understand the impact an experience like that can have on your life. Our staff is hand screened and selected for their moralistic approach to servicing our clients. Each staff member is trained to help our clients understand and deal with any size remediation project, while treating you like a person instead of a number. We take great pride in our exceptional customer service. Communication has, and always will be a large component of what we offer to our clients. Our goal is to help our clients make educated decisions based on scientific research, and accepted industry standards. That way they can prevent the same situations from reoccurring, and restore the health and safety of not only the properties impacted, but the people who work or inhabit them

Overview

Hired 2 times

6 employees

9 years in business

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Featured Projects

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Reviews

5.0

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Fred M.

Jun 14, 2016

I have been working with Chris Petersen and a member of his team for the last few months. These guys have been very responsive and place an emphasis on doing high quality work, I have impressed by their efforts and would recommend them without hesitation. Great People to work with!

Michelle P.

Jun 21, 2016

I had a sewer line back up into my basement. Pure devastation. I posted pictures on Facebook and was immediately contacted by Chris (owner of CPR). He and his team came out that evening to start the drying process and to explain step by step what would need to be done. What a breath of fresh air at a moment when I felt I couldn't breathe at all. This company was thorough, informative and extremely helpful during this disaster. I would recommend them to anyone and everyone!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary on multiple factors. Many of which are based on the various services we perform. Most restoration work is specific to the property that is impacted, which means that every job requires its own specific plan. A Certified Professional Restoration technician will be happy to inspect and create the best possible solution to the problem at your request.
What is your typical process for working with a new customer?
Phone consultations are always free! Our goal is to make sure that our organization is the right fit for you. If we are unable to perform the type of service you need, we will gladly point you in the direction you should be heading to take care of your issue.
What education and/or training do you have that relates to your work?
Our organization holds certifications from the IICRC in carpet cleaning, dealing with hazardous materials, mold removal, water restoration, and applied structural drying. Each technician undergoes in house classroom and field training to become an expert at identifying and eradicating bedbugs. We remain current technologically by employing industry leading consultants, and sharing information with top tier organizations across the country. Each member of our staff also undergoes an extensive hands on training program, along with customer sensitivity training to make sure they are respectful of you, your home, and/or office.