About this pro
5 years in business
78 hires on Thumbtack
House with pet(s)
Great service! I will definitely use them again and again and againDec 5, 2018Verified
Excellent job, punctual, great value, online scheduling capabilities, hired for continuous service.Oct 15, 2018Verified
Cleaner cancelled just 2 1/2 hours before the first cleaning. They still charged me for it and they charged me more than originally agreed upon. Customer service never answered my question about why the price was different. Sigh. Now to pursue a refund. This was supposed to make life easier.Aug 28, 2018VerifiedKleen Bathrooms's reply
The customer is correct that our cleaner had a family emergency and cancelled at the last minute. We processed a full refund on this.
After reading the reviews for this company, I can’t believe it’s the same one that I hired. 2 women cleaned 1 bedroom/2 bath home for a little less than 3 hours with 2 smoke breaks. Only room that was cleaned acceptably was the kitchen. Furniture was still dusty, only one bathroom cleaned... and not well, vacuuming was only done in the center of the room, nothing under or behind furniture. A shame that this cleaning was billed at $39/hr per person! I guess it doesn’t matter if the job is done well, only the time the maids are present! Would not recommend this company.Jun 2, 2018Verified
They did a great job!! I would use them again and recommend the to friends.Apr 5, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We use a flat-rate pricing model based on the number of bathrooms and bedrooms in your home. With our A-la-carte pricing, you can easily add extra services, for one cleaning, or for every cleaning. With our mobile apps and online account, you can easily adjust your cleaning right from your phone. Our pricing is very competitive but fair, we look for the most seasoned cleaners we can find, and that requires us to charge a fair rate. The low price isn't always the best value!
- What is your typical process for working with a new customer?Once you book with us, expect a brief phone call so that we can get to know you. We want to learn what's of particular importance to you so we can exceed your expectations. Please create your account and book on our secure website to get things started.
- What education and/or training do you have that relates to your work?Each of our background checked cleaners has years of cleaning experience. They use our standard 55-point checklist in addition to a customer-specific checklist to ensure the job is done right. We want to deliver Carefree Cleanliness to you.
|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|