FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we use the same program as the insurance companies, we do not price gouge. Everything is done to industry standards.
- What is your typical process for working with a new customer?
i like to set up an appointment with the customer to meet for an initial roof instection. i go onto the roof and take mesurements and identify any damage. at the same time i draw out a layout of the roof, including measurements and pictures. if insurance is involved we get the claim number and insurance policy and sign a contract with the customer so we can proceed with the job.
- What education and/or training do you have that relates to your work?
i have been taking courses from SVG a well known roofing course.