Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
He didn’t fix my computer because we are so far away from each other. But he was still willing to help from a distance and told me I could call him at any time if I needed help. Very kind guy.Nov 12, 2018Verified
I needed my laptop cleaned. It was running very slow. Eric cleaned my computer quickly and efficiently. My computer is much faster. I appreciated his quick response and positive conversation. He was very patient with the slowness of my computer. Thank you Eric for your great work and good conversation! Highly recommend!Oct 15, 2018Verified
I had a thorny sound issue but Eric found it and fixed it. Back in business!Oct 12, 2018Verified
Eric did a great job for and I would recommend him to anyone.Sep 24, 2018Verified
So far Eric has been very nice and I have a sense of trust in him. I am looking forward to a face to face on Friday. Thanks EricJul 19, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I usually do more basic flat fees than hourly rates.
- What is your typical process for working with a new customer?Usually have a phone call interview first to introduce and understand the customers issue, then setup appointment to meet up and perform job.
- What education and/or training do you have that relates to your work?I have 5 years experience in Computer Repair. I graduated from ITT Tech in 2015 and i currently work for a prestigious Law Firm in Nashville, TN in their IT dept as a Application Support Specialist.