FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge by the job and not by the hour, we take pride in providing professional and affordable plumbing services to our local families and businesses. Our family owned and operated business wants to make plumbing solutions affordable and without surprises.
- What is your typical process for working with a new customer?
We send a factory trained professional to your door in a fully stocked truck, that can do most normal work on the spot! :) Our professional will look at your challenges and offer you solutions with different investment amounts. You approve the option that is right for you and your family and we will get right to work. When our professional has completed your repair, they will go over it with you so you can see everything that has been done. When you are 100% satisfied with our work, you finalize the paperwork and payment will be processed at the time of job completion.
- What education and/or training do you have that relates to your work?
Our plumbing, heating and cooling professionals have a combined 75 plus years of dedicated service knowledge and customer service experience.