FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you are purchasing products from me, then I do not charge fees - I make my money on the product sale because I buy direct from wholesale suppliers just like the retail stores. If you are not buying any products, for instance you just need advice on paint colors, or selecting kitchen counters, cabinets, backsplash and flooring then I charge an hourly fee.
- What is your typical process for working with a new customer?
We always interview you to get important details about you and your family and how you want your home or rooms to function, and ask about what is not working in the spaces you want to improve. We also want to know what aspects of a space are working that you wish to keep. For instance, you may love your sectional but want to update window treatments and update your lamps - we will do that! Or the kitchen layout works but the cabinets and floor are dated - we will work with you to find the best solution to fit your needs and budget. If you are selling within the next 2-3 years, we might want to keep resale in mind and do less "personalized" décor than if you are staying for 10 years or more and want the most functional and beautiful space for your unique needs.
- What education and/or training do you have that relates to your work?
I have many years of Fine Arts major in 3 universities and ended up getting my degree in Business Administration/ Marketing from DePaul. My intent was to have the knowledge to run my own home decorating business - and 30 years later my husband and I are still loving what we do!