North Country Windows-Doors-Roofing

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Introduction: North Country Windows offers only the highest quality windows,doors, and roofing with professional installers, and unmatched warranties. We customize each job to fit homeowners needs and budget. We have provided services to over 30,000 homeowners in Nebraska and Iowa and continue to grow by staying on the cutting edge of window technology. Hearing the satisfaction of our customers. With so many options for windows out there, we take great enjoyment knowing at the end of the day, our customers are happy with their choice.

Overview

Hired 5 times

30 employees

17 years in business

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Featured Projects

7 photos

Specialties

New roof type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.1

10 reviews

5

60%

4

20%

3

0%

2

10%

1

10%

Rita S.

May 9, 2018

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Hired on Thumbtack

Details: 2 - 4 windows • Won't open or close properly • Double hung (slides up and down) • Residential

Window Repair

Donell B.

Aug 13, 2018

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Hired on Thumbtack

Details: Shingles or tiles need to be repaired or replaced • Rain gutter(s) need to be repaired or replaced • Flashing needs to be repaired or replaced • Entire portions of roof need to be repaired • I'm not sure, I need a professional's help to identify problems • Single-level building • All flat and walkable • 0 - 10 years old • Asphalt shingles • Yes, insurance claim has already been approved • Residential

Roof Repair or Maintenance

Courtney U.

Jun 1, 2017

North Country ROCKS!

Severt P.

Jun 9, 2017

Great people, great product.

Bob H.

Jul 14, 2017

We have had so many problems with service. 1. After they receive feed first half of check we had to call several times just to get an install date as we were concerned that we were already paying on the loan but never received any product or even a date to advise when out would be installed. Then we finally got a date scheduled for install, no one showed and no call. Second install date, crew arrived late and went to lunch an hour later stating work would be completed that day. Of course it didn't get finished and weren't going to return to complete job until almost a week later (with some windows in without insulation...in the summer). Talked them into coming back 3 days later. 2. During install, workers removed window and left opening unattended without notifying anyone or securing area, toddler almost ran out opening. 3. Installers damaged screen during installation. Advised would have replacement 2 weeks later. We are on 2.5 months later, a large number of phone calls later, and still haven't received screen. Everyone seems to point fingers at others and gives excuses or states it's on is way to being delivered and never shows. No one seems to have any concern to resolve issue or provide any customer service. 4. During install, one contractor obviously had no idea what he was doing, and attempted to nail window in by shooting air gun into window frame rather than into wood to firmly hold and attach window. There are about 30 (not exaggerating) holes in the window frame that had to be puttied over to hide holes. For being such a pricely expense you would think they would take better care of their customers, but once they received their check from the bank we have had nonstop problems. Recommend going anywhere else just to avoid the hassle of dealing with these people. If you do go with them, Good Luck!! Product otherwise seems good...so far.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
price varies per project per customers needs
What is your typical process for working with a new customer?
Free No cost, No Obligation in home consultaion
What education and/or training do you have that relates to your work?
Factory Trained installers, No subcontractors, North Country installs, services, and warranties all the work done

North Country Windows-Doors-Roofing

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