Thompson Roofing & Siding LLC

Linn Creek, MO

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About this pro

How does your service stand out?

Thompson Roofing, LLC is a roofing company that is located in the beautiful Lake of the Ozarks, Missouri. Competition is fierce here. There are plenty of roofing companies to choose from. We know that; but what sets us apart from everybody else? It's our attention to detail and drive to deliver the best roofing, siding or seamless gutter job possible. Ask our previous customers about our work. We keep a list of references readily available. Inspections are free, and the service is great. We are dedicated to a smooth project delivery. All of our bids are one-on-one as we take the time to build trust and relationship with each individual client.

What do you enjoy about the work you do?

We enjoy working outdoors and like to travel. Exterior home improvement keeps us on the move and outside all the time, but most of all, we love to see a well-planned project come together. When mind, body, craftsmanship and equipment are 100% in tune, the sky is the limit, and anything is possible.
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Location

Linn Creek, MO 65052

Years in business

7

Number of employees

12

Times hired on Thumbtack

7

Reviews

8 Reviews
  • Sharon R. Apr 6, 2016
    Siding Installation, Repair, or Removal
    Verified Review
    After getting estimates with three companies for a new roof, John, the owner, did a much more thorough job at looking at our and making recommendations. John let us know we had a lot of storm damage to our roof which we weren't aware of and the other two companies didn't bring it to our attention either. John offered to contact our homeowners insurance and came out when the inspector for our insurance company came to take a look at it. Because of this, our insurance paid almost the full cost of our new roof. The workers did a very good job and tore off and replaced the roof in one day. We are very happy with the cost, looks and quality of work plus the fact that John went above and beyond for this customer. We are so pleased we are going to be hiring them tear off and put up new siding soon.
  • Kim F. Mar 13, 2016
    House Cleaning
    Verified Review
    After setting an appointment to meet with me, I did not receive a phone call that John wasn't going to make it but instead a text an hour and a half after our meet time and was told, "Thanks for the offer but we will not be able to spend time out there cleaning for a full day for under $700 every time that place turns over. I viewed the property online." I am glad he did not waste his time driving to my home because I would not want to work with someone this unprofessional.
    John T. Mar 22, 2016

    Type your response to this reviewWell thank you for trying and again we apologize for any problems we caused not showing up. On our home improvement appointments we are never late and they are never missed. We should have treated your request the same way. I thought my wife and mother would jump at the opportunity for extra work and their own account with you. But when I asked them we all decided that focusing on sales and marketing for the roofing firm would be much more profitable and beneficial for all of us. Then my roof estimate and inspection early that morning took much longer than expected. Normally I don't give homeowners an exact time that I will be there because roof and home improvement sales in home at the kitchen table with grandma and grandpa can turn into long stories about world war 2 and life stories which we enjoy. My point is its hard to pin point a time when we are performing in home sales. I like to tell homeowners that I will arrive on such n such date and will call 2 hours before i head that way and try to give them as much notice as possible. Insurance adjusters do the same thing. They normally tell you we will arive between for example 1 to 3 ocklock. I should have explained to you in detail the day before. Sorry for missing the appointment I appreciate you trying to remove your negative review off of my profile. Have a good day.

  • Bob S. Jan 27, 2016
    Junk Removal
    Verified Review
    Hauled trash, fair price, very quick and a nice young man
  • Allan C. Dec 8, 2015
    Siding Installation, Repair, or Removal
    Verified Review
    John and his crew did a great job putting siding on our house. There were some minor communication errors, but nothing that wasn't resolved in the end. The house looks great!
  • Darlene Z. Oct 25, 2015
    This is a Very Professional young man, and he knows his business. I've had two roofing jobs done by John and his team. Couldn't have had a better crew working together. They knew what they were doing and what had to be done. No time was wasted on a job well done.
  • Blaine T. Oct 25, 2015
    We needed a new roof replaced on our lake house. John came out to quote the job and gave us a very competitive quote. John went into great detail explaining what the process of the job would be and how long it would take. John and his crew completed our roof in less time then what he told us and cleaned the property better then we expected. I have recommended Thompson Roofing and Siding to all of my friends and neighbors. Such a professional and on time group! Thank you John! -Blaine Troup
  • Jessica P. Oct 25, 2015
    I had noticed some issues once all this crazy weather came in and needed my roof repaired BADLY! Mr. Thompson was such a life saver to come out a quick as he did...and even did my estimate for free! The work was done with haste and he remained very professional throughout the entire process! This will always be my number one recommendation for roof repairs to ANYONE! Thank you John, you guys are the best!
  • Austin R. Oct 25, 2015
    Did everything i needed faster than expected cheaper than the rest of the guys who gave me bids.

Q&A

What is your typical process for working with a new customer?
We are usually called out to the customers home or business for a free quote or inspection. We make sure to reach each potential client within 24 hours of receiving their phone call or contact information through our website, facebook or thumbtack. We inspect the project and work with the potential client to discover their needs. Once we find the best route for that customer we enter an estimate or quote on the job and give them any advice we might have. If its an insurance claim we specialize in dealing with your insurance company's adjuster.
What education and/or training do you have that relates to your work?
We have a roofing safety program for our employees and clients in place just ask about it and we will send you the link. The owner John Thompson has completed the contractor certificate program & Roofing 101 with the NRCA (National Roofing Contractors Association). John also interned with Hedrick/Wirtzy Construction out of Neveda Iowa while attending Des Moines Area Community College in Ames, IA for Business Science Administration.
Do you have a standard pricing system for your service? If so, please share the details here.
Yes we have a price list we use to bid your roofing or siding job.
How did you get started doing this type of work?
I roofed my way through college to make ends meet. By the time I finished I had a business degree and knew how to run a roofing company from the ground up so I put two and two together and here we are at your service.
What types of customers have you worked with?
I've worked with private residential customers as well as government commercial jobs.
Describe a recent project you are fond of. How long did it take?
I the owner John Thompson and my company just completed the largest roofing contract to date, it was a combination of architectural shingles and an EPDM flat roofing system. It turned out great, took about a week and the customer Jerold Ackerman was very pleased with our work. The neighbors close by admired our work and we won other jobs in the same neighborhood. It was all around %100 a great job and wonderful experience working with Jerold.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure your roofer can answer questions about their location, insurance and more. Before hiring a roofing company, there are certain questions you should ask. A poor job can mean costly roof repairs and leaks in the future, which means more time and money spent. Ask a roofer the following questions before making a hiring decision: 1. What is your full company name and physical address? Ask for the roofing company's full name and address. If they use a Post Office box, ask for the physical location. A roofing company that doesn't have a physical location is a cause for concern, and you should move on. Check Angie's List to find a reliable roof repair or roof replacement company in your area. RELATED: Hiring a Roofer: It's not an Estimate, It's an Interview 2. Do you have insurance? Roofing contractors should have workmans' compensation and liability insurance to protect the homeowner in the event of an accident. Workers' compensation protects the homeowner if a roofing company's employee gets injured, and liability protects you from damage caused by the roofers during repair or replacement. Without workmans' compensation insurance, the homeowner may be responsible for medical bills and other costs associated with the injury. Your homeowners' insurance may not cover these types of accidents, so you will be personally responsible for the costs. 3. Do you use roofing subcontractors? Ask whether any part of the job will be performed by a subcontractor. If so, make sure you ask these same questions of the roofing subcontractor — particularly ask whether they are insured. MORE: What is a Contractor Lien Release or Subcontractor Lien Waiver? 4. Do you have a roofing contractor license? Ask the roofing contractor if he or she is licensed by your city or state. Licensing requirements vary by state. Some cities and counties also require a contractor to be licensed. Verify whether a license is required in your area, and if it is, check with your local licensing offices to make sure your roofer's license is up to date and doesn't have any outstanding violations. MORE: What Information Should Be in a Roofing Estimate? A business license is not the same as a roofing contractor license. A business license is for tax purposes and identifies the company. It does not mean the person has passed a test or is qualified to work as a roofer. 5. Do you have homeowner references? Ask for local residential job sites you can visit and check previous roofing work. You can also ask for references, but sometimes past customers do not want their personal information released or a contractor cherry picks a couple of happy customers. Follow up with the homeowners and ask whether they are happy with the roofing job completed by the contractor. 6. Do you offer a warranty for your roofing work? Ask how long the roof repair company guarantees its work. A roof warranty typically lasts for a year, but some roofers offer longer warranties. The manufacturer usually covers the materials, and the roofer covers the work. These are two separate warranties, so ask the roofer what is covered under each warranty and the length of each.