Hired 17 times
6 years in business
(Eastern Time Zone)
5:00 a.m. to 12:00 midnight
Credit card, Cash
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
They were very good at what they were doing. They called almost within the hour and came that day. They were very considerate about trying to do the job with the least amount of expense to us but also do it right. They asked us things about the job before proceeding because it dealt with more than what we expected. We would recommend them to everyone.Jul 17, 2018Verified
Arrived as quoted.Went over and above. would highly recommend themAug 29, 2017Verified
Cannot say how relieved we were that he responded so quickly. He was on time followed through with the job will be using again if in need of a plummerApr 23, 2017Verified
They did a good and quick serviceAug 25, 2017Verified
Recently purchased a home in Rocky River, and had two plumbing related issues. Matt was able to come out same day even on short notice after 5. The kitchen sink was stopped up and would drain, and Matt had that working within minutes upon arrival. The larger issue was a leak from an unknown source. Not only did they find the leak, but they found mold damage that otherwise would have gone undetected. I purchased the home within the last 90 days, and my home inspector missed it. These guys were definitely more thorough than him, and I would recommend and use them for every future plumbing related job I have. When asked about services they felt were beyond their scope they didn't just try and wing it, and instead directed me to someone they felt could provide a better service for remediation. That is when I knew Matt truly cared about the job, and not just making a buck. You never know what you'll get when using someone from Thumbtack, but these guys were great.Jun 13, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Please call for pricing.
- What is your typical process for working with a new customer?We will need to gather full name, billing address, billing phone number, site contact name, site contact phone number, site address, and will need a detailed work order.
- What education and/or training do you have that relates to your work?I currently hold a master plumbing license in the state of Ohio. This will be my 19th year working in the plumbing industry.