FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I determine my prices by figuring out how many hours a job will probably take to complete. I also charge according to difficulty. Finally I add the price of supplies needed to complete the job.
- What is your typical process for working with a new customer?
I choose to travel to the customer so that I can make an accurate estimate of charges. Next I explain exactly what type of refinishing process I am going to use on their furniture. At this point I explain how I determine the cost of my services to my new customer.
- What education and/or training do you have that relates to your work?
I work as an apprentice to a professional from GJM Furniture Repair, named Gary Marentette. I worked under his supervision for 17 years until he passed away.