FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If you found me on here! Most likely I am offering a discount. I like to offers specials form time to time and love finding clients on Thumbtack.
- What is your typical process for working with a new customer?
I truly believe we should meet for coffee if we are meeting for a potential wedding. I think it is important to talk one on one to make sure we are good fit for each other. I know that sometimes that can't happen, so I offer the option to Factime or Skype. For family sessions I think a phone call or Skype call is best too!! Once we have met or talked, we can move on to the next part and talk about booking your date. Having good communication is super important to me.
- What education and/or training do you have that relates to your work?
I have been in the customer service field for a long long time. I am self taught as a photographer. I took marketing and business classes in college and they have helped me with my success with owning my photography business. I started mentoring new photographers two years ago and love helping them see how important it is to understand how to run a business give their clients the best experience. Just as I do!