Joseph Azar Lock & Door Hardware
About this pro
Unfortunately our house keys were stolen out of our garage and Joseph changed our locks right away. He was on time, professional, and the price was great! We highly recommend him.Apr 9, 2018Verified
Joe was very accommodating and flexible to our need. he is very professional and very polite man. I definitely will give him future work and references as well.Nov 13, 2017
- What should the customer know about your pricing (e.g., discounts, fees)?No standard pricing, as jobs vary. With communicating the nature of the work that needs to be done, and providing details, quoting becomes more precise and the customer knows exactly what his spent will be. For example, it is hard to quote the cost of traveling to the customer and re-keying locks when the quantity is not mentioned in the request . When a lock is in need of repair, is it a desk lock, or a front door lock? Communicating is the key and there is no obligation. It is fair for the customer and for the vendor. So, please provide as many details as possible, or give us a call or a text, and let's know what exactly you need in order to give you the service you deserve at an affordable pricing.
- What is your typical process for working with a new customer?Gather as much information as possible. Fully understand the issues and requests. Consult with client for best solution.
- What education and/or training do you have that relates to your work?Over 22 years experience. On-the-Job training, regularly attend trade shows, seminars, and work shops to stay up-todate.