FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer high-quality images at a reasonable price. My fees are based upon the total number of hours I am capturing your day, plus an additional 3 hours of editing time. I provide all of my client the same quality of work and I give a 25% discount to 1st time Thumbtack clients. My fees include: 1 hour = $500.00 2 hours = $850.00 4 hours = $1500.00 6 hours = $1800.00 8 hours = $2200.00 10 hours = $2800.00 18 hours = $3800.00
- What is your typical process for working with a new customer?
Intro: I start each meeting with a brief intro of who I am, and a list of services that I provide as a photographer. I like to openly discuss the details of your event. (i.e., duration of your event, agenda, pricing, albums, prints, what to expect on your special day, the roles my team members, when your photos will be ready for review, how to access your photos after they have been edited). Once hired, I require a 10% down payment to save the date. Day Of: My team and I arrive approximately 30 minutes before the start of your event (at no additional charge) to meet with you, setup our equipment, and locate the best areas for your photos. Day After: After the event, you will receive an email from me explaining what to expect next (i.e., when your photos will be ready for viewing, a link to your event photos, where you, friends and family can download photos, order prints, order albums, etc. As a gift, I like to give my clients a special gift thanking you for having Images By Smith be your photographer.
- What education and/or training do you have that relates to your work?
7 years ago, I retired from the field of IT as a System Administrator, Business Analyst and Help Desk Service Advisor. In 2012 I pursued my passion as a photographer where I stared out photographing Landscapes, Realestate, People and Pets. I obtained my knowledge from a wide variety of resources (Kelyby-One, college, photography groups, etc.) In 2015 I became a professional photographer by photographing models, family portraits, solo portraits, headshots, weddings, birthday parties. Practically any subject that could be photographed, I did!