FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All projects are uniquely different. Due to the nature of the film, video and photography industry. Inquiries with details on your vision can help us offer the best prices for our customers.
- What is your typical process for working with a new customer?
We receive a lot of inquiries through our website and we have a contact page where our customers email our "UPM"(Unit Production Manager). The UPM oversees our team's schedule and availability and notifies the owners. The owners then extend their appreciation to the customer by personally contacting the customer through phone or email. From that phone call or email, we set up a phone interview and/or in-person interview to see if we are the right company for the customer. If the customers agree and enjoy our work, the owners then organize the team members to see who's best fit for handling the inquiry. We all have different specialties and skills, from photography, videography, screenwriting, planning, and brand development. After identifying the proper team to complete the project, we confirm and schedule the dates with the customer and collect a retainer for booking the date. All projects are completed within an agreed time period between the Same Day, to as much as multiple months depending on the demands of the project. The customer will receive an online digital link and hardcopies if desired, and the project is done.
- What education and/or training do you have that relates to your work?
4 Years of obtaining a Bachelors Degree of Applied Sciences and Arts in the studies of Television, Film, and New Media Production at San Diego State University. 20 Years of NBC Production Experience. 9 Years of Scripted Production experience. 7 Years of Live Event Video Production.