Marge B. We are putting our house on the market and needed to have all of our windows washed. We have a lot of windows including a sunroom with windows on all four sides. When I put in my request I heard back from Brian immediately by email. I called him back the next day and we set up a time a few days later. Then our painters hadn't finished on time and I had to reschedule. Again Brian got back to me immediately and we set another time. In every contact Brian was warm and efficient. It was a pleasure to talk with him.
So today (7/5/16) he and his assistant arrived on time, surveyed what needed to be done, made a slight adjustment to his quote (I had forgotten to include a whole bunch of windiws) and got right to work.
They removed all my screens, cleaned them and numbered each one- with the corresponding # on the window frame. Brian worked outside and washed all the exterior- with ionized water to avoid spotting- while his assistant attacked the inside.
Our windows had not been washed in several years due to some health problems and I wasn't expecting that they would be completely cleanable. When Brian and his assistant were done they shined like the day they were installed. Really beautiful. And because there were two of them it didn't take very long. My husband & I were amazed!
To sum it up this was an exemplary experience. We have dealt with a number of home service providers over the past couple of years and this was the very best experience we have had- communication was clear, there was follow up when things didn't go as planned, and the work done was top notch and on time.
We unreservedly give Brian and B&B our highest recommendation.