FAQs
- What is your typical process for working with a new customer?
We want to clearly define the specific issue you are having so that we can provide a customized service that meets your specific need.
- What education and/or training do you have that relates to your work?
We are Certified through the CSIA (Chimney Safety Institute of America) and the NFI (National Fireplace Institute) We are also members of The NCSG, National Chimney Sweep Guild. We believe in ongoing continuous training for all of our staff and technictians.
- How did you get started doing this type of work?
I fell into this type of work and quickly realized the need in the Louisville market for a team of highly trained service oriented venting professionals.