TemperaturePro Kentuckiana

Louisville, KY

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About this pro

How does your business stand out?

TemperaturePro Kentuckiana provides the best in both in-home and business comfort and air quality. Heating, cooling, indoor air quality, and maintenance are just a few of TemperaturePro’s specialty areas. We are committed to ensuring your satisfaction throughout the entire process of working with us, and we earn your trust every step of the way. We work with you through the initial consultation, full-load system calculation, product or service selection, and installation or service. Our top-of-the-line products, exceptional services, unparalleled customer service, and professional expertise combine to create tailored solutions to your most complex home or business HVAC concerns.

What do you enjoy about the work you do?

We understand that HVAC-related issues are stressful because you may not know a lot about the HVAC industry and because problems with your HVAC system are usually expensive. With this in mind, we make it our mission to reduce your anxiety and work with you to discover the perfect solution to your home’s or business’s HVAC needs. You can trust us to be honest with you and to include you in every step of the process.
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Location

Louisville, KY 40241

Background check

Complete

Years in business

1

Number of employees

6

Times hired on Thumbtack

19

Reviews

11 Reviews
  • Jean N. Sep 16, 2017
    Duct and Vent Installation or Removal
    Verified Review Updated
    Told me what to do to fix problem
  • Verified Review
    Very helpful
  • Christopher A. Aug 24, 2017
    Duct and Vent Issues
    Verified Review
    The first appointment, they showed up over an hour late and never called to let me know they were running late. I had to reschedule. The second time they came, they looked at my issues, took my $99 fee, then told me they would have to talk to their boss and get some ideas on how to fix it. They said they would call me back. It has been over 3 weeks, They have not contacted me again regarding anything. I am very disappointed. I would not hire this company.
  • Morgan G. Aug 9, 2017
    Furnace and Heating System Repair or Maintenance
    Verified Review
    Very quick to contact! Great work!
  • Thumbtack Customer Aug 3, 2017
    They arrive on time for the appointment. Provided excellent service with installation. I will rehire them for future projects
  • Patricia Y. Jun 20, 2017
    Central Air Conditioning Repair
    Verified Review
    Tech was efficient and explained pros and cons of needed future repairs in understandable language
    Jason B. Jun 20, 2017

    Thank you Patricia, we appreciate your business!

  • Laura P. May 18, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Set up was quick and easy. Technician was knowledgeable and friendly. Would recommend.
    Jason B. Jun 20, 2017

    Thank you Laura, we appreciate your business!

  • Heather P. May 18, 2017
    Central Air Conditioning Repair
    Verified Review
    We had an amazing experience with Temperature Pro. Kelly was our technician and he was very honest and knowledgeable. We were beyond satisfied with his services. Unfortunately he found that some previous technicians from different companies had sabotaged a few things to make it where we would need more work or a brand new unit. I was quoted as much as $12000 to replace our unit. Kelly got us up and running for less than $1000. We signed up for 18 months of maintenance with Temperature Pro. I would highly recommend this company. They were also very quick to get in touch with me and scheduled me for the same day. Thank you Temperature Pro!!
    Jason B. Jun 20, 2017

    Thank you so much Heather! We really appreciate your feedback and the time you took to provide us with such a glowing review. Thank you for your business.

  • Jeremy S. May 17, 2017
    Central Air Conditioning Repair
    Verified Review
    Perry was kind, personable, and professional. He arrived on time and gave us a few options for a solution, one saving us money. Will use again.
  • Nathan H. Apr 25, 2017
    Central Air Conditioning Repair
    Verified Review
    Very professional and Kelly did a great job fixing my ac!
  • David C. Mar 31, 2017
    Central Air Conditioning Maintenance
    Verified Review
    Excellent Service!
    Kelly performed a clean and check on my systems. He was on time, friendly, and very knowledgeable. I'll definitely use TemperaturePro Kentuckiana for all of my HVAC needs going forward!
  • Nathan T. Jan 30, 2017
    Quick and easy
    Pipe replacement. Jason's team did a great, efficient job in replacing the exhaust pipe for my HVAC unit.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Yes. We utilize a diagnostic fee to come evaluate your system & comfort needs when there is a problem at hand. Once evaluated and if a problem is detected, we use flat rate pricing to deliver a solution. This helps our customers know what the bottom line price is for a repair, on the spot. Our sales visits are completely complimentary, as is our Indoor Air Quality analysis solution.
What is your typical process for working with a new customer?
1. Develop Trust 2. Deliver Solutions 3. Differentiate on Service
What education and/or training do you have that relates to your work?
We have a combined 30 years experience in the local Louisville/Kentuckiana community. We are a team of NATE certified, Master Licensed, EPA Certified indoor air quality experts.
What types of customers have you worked with?
We work with varying residential and light commercial customers. Our focus in the last year has been providing solutions for IAQ needs, for both homes and businesses. We specialize in ductless mini-split systems since they are very popular in the market currently.
What advice would you give a customer looking to hire a provider in your area of work?
Always evaluate true value! Usually, you get what you pay for. There will always be a cheaper price out there if you look hard enough. Be sure to identify and communicate your goals to a contractor, and make sure they are meeting those goals in their efforts to earn your business. In the end, price could be all you get and peace of mind could be compromised.
What questions should customers think through before talking to professionals about their project?
How will your solution to my problem help me and my family sleep in comfort tonight? What financing options are available through your proposal? Will you please validate your state required contractor's license and insurance certificate?