FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Swift offers service in the form of products (websites, branding packages, photos, videos etc.) but also does business with companies on a retainer basis at a reduced rate. If you think your company would use our services more than once in a year, a retainer basis might save you money!
- What is your typical process for working with a new customer?
First, we meet with the prospective client to talk about their goals for the project. We discuss the direction the client would like to take and make suggestions about strategy. Then, a formal proposal is emailed with pricing. A deposit is then made to start work.
- What education and/or training do you have that relates to your work?
Swift has over 10 years combined experience and 8 years education in graphic design, photography, web design and development and marketing.