Orlando City Cleaning Company

Maitland, FL

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About this pro

How does your business stand out?

We take pride in our customer satisfaction. We show up on time and we do the job above and beyond expectations. Communication is so important so I make sure to stay in touch with the customer by phone, text or email.

What do you enjoy about the work you do?

Love working with customers and providing services that make everyday life easier.

Location

Maitland, FL 32751

Background check

Complete

Years in business

2

Times hired on Thumbtack

11

Reviews

9 Reviews
  • TERRI G. Mar 4, 2017
    House Cleaning
    Verified Review
    Excellent service
    on time, efficient and thorough
  • Susie Q. Jan 24, 2017
    House Cleaning (One Time)
    Verified Review
    Call this company!
    I found myself facing a catastrophe with a large party scheduled at my house and a broken back limiting what I could do to prepare. Orlando City Cleaning came on short notice and got my home spic and span. The staff was lovely and the owner came to check on our satisfaction. The price was reasonable considering there were two cleaners working for 3 hours. We will definitely call upon this service again!
    Thomas T. Jan 25, 2017

    Thank you for the great review. I enjoyed meeting you. I look forward to working with you again.

  • Clarylee O. Jan 19, 2017
    House Cleaning (One Time)
    Verified Review
    Professional
    On time. Thorough. Brought their own equipment. Very pleased with the results.
    Thomas T. Jan 22, 2017

    Thank you for the great review and thank you for booking a weekly service with us.

  • Mary C. Jan 15, 2017
    House Cleaning (One Time)
    Verified Review
    Great Cleaning Company for a Busy Mom!
    The best cleaning service. They were on time and fit my busy schedule. The owner was kind and courteous and did a great job organizing a wonderful crew. I was so happy to come home from a busy day to a clean and sparkling home!! I definitely plan on using them again! Thank you for a great job!
    Thomas T. Jan 15, 2017

    Thank you Mary! I look forward to working with you in the future.

  • Elizabeth Y. Jan 5, 2017
    House Cleaning (One Time)
    Verified Review
    Clean House
    I scheduled Orlando City Cleaning to clean my home. They did a very good job. I didn't realize how dusty my house was until they cleaned and it looked so good. I would recommend to anyone.
    Thomas T. Jan 5, 2017

    Thank you Elizabeth for the kind review. It is a pleasure working with you.

  • Maria R. Dec 3, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Best Cleaning Service in town!
    On time, professional and great work! Tom and his team met every expectation and I would recommend their services to anyone looking for a cleaning service. I was so impress I am continuing their services in my new home.
    Thomas T. Dec 3, 2016

    Thank you for the kind review Maria. It was a pleasure working with you.

  • Thomas J. Nov 2, 2016
    Move Out
    I called at the last minute for a move-out clean, and you guys got it done for me! Thank you for your courtesy and professionalism. The crew you sent did such a thorough job that I got all my security deposit back. As soon as I get settled, I will have you clean my new home. Thank you!
    Thomas T. Dec 4, 2016

    Thanks for the great review Thomas! It's that you have continued using us....we appreciate the business.

  • Jessica N. Nov 1, 2016
    Never thought my place could be this clean
    Tom was very responsive and his team did an awesome job cleaning my townhouse. I would highly recommend using this company. I will be setting up a monthly service. Thanks again.
    Thomas T. Dec 3, 2016

    Thank you very much for the review Jessica. Also, thank you for the recurring service.

  • Craig B. Sep 5, 2016
    Great work
    Would definitely use again.
    Thomas T. Dec 4, 2016

    Thanks for the review Craig. Please let us know if need additional service. It was a pleasure working with you.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We price by bedroom and bathroom size.
What is your typical process for working with a new customer?
I take pride in responding as quick as possible. I am honest and provide a quote with no surprise charges. Customer satisfaction is my number one priority.
What education and/or training do you have that relates to your work?
I have over 20 years of customer service experience. My employees have over 50 years of combined experience in residential cleaning.
What types of customers have you worked with?
I work with customers who are looking for one-time, recurring and move in/move out cleaning.
Describe a recent project you are fond of. How long did it take?
Recently a customer contacted me and needed a cleaning the next day for a bridal shower she was having at her house that weekend. She was expecting 40 people...we were able to get out there the next day and get the house cleaned.
What advice would you give a customer looking to hire a provider in your area of work?
Definitely read reviews. People have to take time out of their busy lives to leave a review so it takes effort to do so and that means a lot. It goes a long way.