Introduction: Provided on-site computer repair services to small business and private customers.
Diagnosed software issues, installed updates or new software, and removed malicious programs.
Consulted with customers regarding technological needs as well as technical problems.
Disassembled systems on-site to diagnose issues and make selected repairs.
Took systems off-site as needed for major repairs/rebuilds.
Accept customer desktop and laptop systems in-store for repairs.
Request information about software and hardware issues and document all concerns.
Troubleshoot systems and work with customers to determine needed hardware or software changes.
Break down systems, remove malfunctioning hardware, and install new parts.
Check system software and data integrity.
Perform all repairs with utmost concern for customer privacy.
Hardware support and troubleshooting
Mac and PC
Data Backup level I & II
Resolve selected issues with smart phones and tablets.
Fix phone charger port change screens update software phone and android