About this pro
I took my computer to Tech Medic, when my graphics card was failing, for advice about whether I should upgrade my old PC or if it would be better just to replace the graphics card and processor. There was no appointment or wait necessary! Daniel was very friendly and had a good sense of humor, and explained the pros and cons of my options very well - for free! The other place I considered wanted me to bring my computer in and pay for an $80 full diagnosis to "diagnose" a problem I already identified, and that was on top of any parts and/or labor! Daniel looked at my computer right in front of us and gave me the advice I asked for and not only that, but recommended specific parts for me and that I buy the parts myself and optionally have him install them so that I could save even more money. I ended up saving almost $50 on parts, getting free shipping, AND avoiding the mark-up by buying them myself, and excitedly look forward to returning to Tech Medic and having him install at least one of them (as soon as they've shipped). This is the kind of business I like to support!Jun 12, 2017Verified
Great work in a timely manner done by a professional. I'd recommend them to anyone.Jun 9, 2017Verified
I am very satisfied with Daniel's service! Nobody likes having computer problems as there are so many things that can go wrong. Daniel kept me informed with every step of the repair. He was honest and upfront. I will definitely hire him again when needed!!May 21, 2017Verified
He was very good and explained the issues I had in terms I would understand, would use his services again, excellent service and turn around!Apr 21, 2017Verified
Excellent service in every way. Communicated well and quickly both on line and in person. Arrived on time. Documented what he did thoroughly. Work was commissioned by tech savvy son for tech not-at-all savvy mother 3000 miles apart. Both mother and son were pleased by service. Exceeded expectations in every way.Dec 23, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We charge a standard hourly rate for onsite service, with discounted rates for first-time customers. Most in-shop repairs are performed under a fixed flat rate depending on the nature of service.
- What types of customers have you worked with?We work with all types of customers, from home users of all ages and backgrounds to businesses including doctors' offices, hotels, real estate and legal offices, wineries, retail and more.