Hired 2 times
9 years in business
(Eastern Time Zone)
Mon - Fri
8:00 a.m. to 6:00 p.m.
My case was just opened but so far I have felt like they are professional, friendly answer my question in a timely manner and know what they are talking aboutApr 14, 2018Verified
Not good this specific lawyer was hired for his “expertise “ with school bullying. Ended up telling my daughter he didn’t know what was going on but for her safety to move out of town and then proceeded to charge her more than what he originally stated. Thank you very much! Didn’t work for my family! GinnyDec 28, 2017Associated Attorneys of New England's reply
I did not realize we could respond to these reviews until now! Please allow me to shed some light on this unfortunate situation as I do remember this case. First, it is important to note that review was left by a family member, not the actual client who was presented with clear and predictable fee options in advance and agreed to two separate flat fees- one of $250 & one for $500. She was more than welcome to take the free consult and proceed on her own at no charge. Based on the very limited information submitted to Thumbtack, I estimated a possible fee range of $250 for something small, or $500 for something more involved to "Ginny" who left this review. If you've ever hired a lawyer, you know that these are very modest fees. When the client came in, she selected both options and agreed to a total fee of $750. So it is misleading to say I "proceeded to charge more"- we charged what was agreed and it was the bare minimum we can charge for professional services. All in all the total hourly bill was $1,411, but in accordance with our word, and the flat fee agreement, the client was only responsible for the $250 and $500 in fees. Something very strange was going on in that town. Unfortunately, in small town America, bullies are often connected to connected individuals and sometimes the only thing you can do is move away from the town and get a fresh start. The alternative is thousands upon thousands of dollars in investigative and legal fees, so, yes, I stand by my recommendation of NOT advising potential clients to waste money on legal fees if they can avoid it! On a personal note, growing up in the 1980's I myself was bullied by the Town Selectmen's son. When I finally complained to the Police, they just shrugged it off. Sad. I hope this explanation helps to shed some light on the reality of the unfortunate situation here.
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing varies widely on the nature and matter at hand. We take a lot of cases at no cost or risk to the consumer/client/customer. Other work requires only a flat fee of $250 or $500. Some cases can be done for a fixed fee of $500/month. Others are done on the 1/3 contingency basis. Finally, sometimes the only thing we can do is bill hourly. IN that case our hourly rates range from $80/hour to $325/hr, depending on the nature of the case and who is working on the file. The best thing to do is get in touch for a free consultation and we will work out a quote that makes sense for you.
- What is your typical process for working with a new customer?We like to be able to review your documents in advance by fax or email. Then respond with a recommended course of action, or some options to choose from, and the price ranges for each option. If you decide to move forward, we sign paperwork and/or accept payment, gather additional evidence, and begin work on your case. It is my policy to ALWAYS email drafts to clients for review before sending them out; and, to always email PDF copies of any incoming or outgoing mail on the case. That way you will always remain fully informed and updated in real time.
- What education and/or training do you have that relates to your work?I graduated 2nd in my class from Law School at what is now the University of Massachusetts School of Law. I passed the Bar Exam in NH & MA where I am admitted to practice before all State and Federal Courts.