|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
About this pro
4 years in business
12 hires on Thumbtack
I highly recommend hiring Nigel for any driving services. I hired him for a surprise night out for my parents. He was on time, very professional and my parents had a wonderful evening.Sep 18, 2018Verified
In the process of hiring a driver for my sons senior prom. I had told Nigel I couldn’t pay (at the time he had $270) the very next day I saw where he lowered the price to $210 so I messaged him, he said sorry he had already booked. That is very unprofessional of him! If he was going to lower the price why didn’t he with me? Sorry Nigel you need to deal with customers better and give the bottom line not just toss them to the side!Apr 4, 2018VerifiedNigel W.'s reply
Good morning Mrs. Pamela Higgins, I firmly believe that customers come first supported by my driving record with Uber for the last 3.5 years currently rated 4.9 in the Uber SELECT category. I have been with Thumbtack since December 2016 and since joining 100% of my Thumbtack customers have rated me 5 stars with wonderful reviews highlighting value, work quality and punctuality as my strong points. We communicated but at no time you committed to hiring me. Since you did not formally commit and did not formally mark me as hired on Thumbtack I wrote to you on Monday, April 2nd 2018 at 7:21pm advising you that I was no longer available, which is standard procedure. Next day, Tuesday April 3rd. at 9:21pm (after advising that I was no longer available) you marked me as hired on Thumbtack and then posted the negative review. I believe there was a misunderstanding as I highly value every single one of my current and potential customers and have and always will prioritizing my service in aiming for a 5 star experience for all current and new customers. I apologize for any shortcoming on my part.
I hired Nigel sort of last minute to take my daughter and her friends to their prom. He was EXCELLENT! So professional, responsive, and dependable. I will definitely be hiring him again!Mar 28, 2018VerifiedNigel W.'s reply
Hi Donielle, thank you for your wonderful review and I look forward to driving for you soon.
Nigel provided me with a very fair rate. When he arrived to take my husband and I to the Sun Dial Restaurant in Atlanta, he was prompt and cordial. By the time we arrived at our destination, Nigel felt like family. What a wonderful experience and a joy to have been taken care of so well. Nigel helped me to make my husband's birthday extra special.Jan 7, 2018VerifiedNigel W.'s reply
Hi Wendy, I thank you very much for hiring me and for your lovely review. I would like to express how wonderful it was to drive for you and your husband.
Nigel too excellent care of my father taking him to the airport and even walked him to the security checkpoint. There was an issue on my side with the credit card payment he never once complained even though he had a right to. Please tip him well.Nov 25, 2017VerifiedNigel W.'s reply
Thank you Lou for your kind words and I look forward to working for you in the future.
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- What should the customer know about your pricing (e.g., discounts, fees)?I try to be as fare as possible by providing competitive quotes. Sometimes, I quote by the hour or fixed price by the trip. It's case by case and open to work with the customer regarding price quoted.
- What is your typical process for working with a new customer?Customer First, understanding and fulfilling customers request.
- What education and/or training do you have that relates to your work?Customer service, logistics and operations: Experience with an International bank (UK, US & Brazil) for over 20 years and owner manager of a Residential Cleaning Service for 16 years. Fluent in English, Portuguese and basic Spanish. Driving: Defensive driving training while working for the International Bank.