Drennan Transcription

Marshfield, MO

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About this pro

How does your business stand out?

No frills. No gimmicks. Just straightforward transcription services. With over a decade of experience, we serve a broad range of clients, including legal and law enforcement, medical, academic, and video production, offering 99% accuracy, quick turnaround, and a flat per-audio or per-video minute rate.

What do you enjoy about the work you do?

Conference Calls, Group Discussion, Media and Production, Voice Mail, Webinars, Audio Recordings, Business Meetings, Academic Interviews, Video Recordings, Investigation Reports, Focus Group Discussions, Market Research Surveys, Dissertation Interviews, Court Proceedings, Online Podcasts

Location

Marshfield, MO 65706

Years in business

12

Number of employees

4

Times hired on Thumbtack

27

Reviews

19 Reviews
  • Laura W. Jun 1, 2017
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    Verified Review
    If there was ever a person who deserved 10 Paws UP, it is Gail. Her work is exceptional, she is friendly, helpful and I only wish I had more work for her right now. She is a joy and you will love her.
  • Mark A. May 25, 2017
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    Verified Review
    Gail is good.
  • Ric S. May 10, 2017
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    Verified Review
    I am beyond happy with my transcriptions and I plan to continue using Drennan Transcriptions for all my future projects
  • Richard D. May 6, 2017
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    Verified Review
    Gail did a great job. I went with her because I had several interviews with non-native English-speakers and non-American English accents on topics related to medical research and public health. She didn't have a different rate for those interviews and delivered solid quality work on them. She was responsive and realistic about delivery and pro-active with the scheduling. It all went very quickly and with great results.
  • Charles A. May 6, 2017
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    Verified Review
    Gail knew exactly what needed to be done and did it perfectly. Not a lot of questions or annoying back and forth.A real pro.
  • Kent M. Mar 6, 2017
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    Verified Review
    Good Work!
    Timely and very easy to work with. After an initial issue of delivering the audio files. Everything was smooth.
  • Jennifer L. Nov 18, 2016
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    Verified Review
    Excellent service at very reasonable price
    Gail exceeded expectations! After conducting a pilot transcription, she tackled a series of highly technical, jargon-filled interviews with English-as-second language speakers (and in one case, a very poor recording) for me with very little notice. She was realistic about her timing and provided very clear, user-friendly manuscripts which were time stamped when the occasional word required me to review the recording for clarity. I was very impressed and have already recommended her service to my colleagues. For the degree of difficulty and turnaround times, I found her cost to be very reasonable, especially considering the amount of time she saved me.
  • Afrin S. Oct 31, 2016
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    Verified Review
    Quick and easy to work with!
    Gail was great to work with -- efficient, prompt, and excellent quality of transcriptions!
  • Libbye M. Oct 19, 2016
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    Verified Review
    Responsive and highly professional
    Gail gives me quick turnaround and responds to my emails quickly, so I know she has received the files I sent her. I don't have to wonder if she received them and worry about it. She is extremely accurate, too.
  • Marjorie S. May 11, 2016
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    Verified Review
  • Francis V. Apr 6, 2016
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    Verified Review
    Immediate contact, gave me a sample, and got the job done in very short order. Excellent!
  • Ted G. Apr 5, 2016
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    Verified Review
    Excellent service, quick turnaround
  • Tom S. Mar 31, 2016
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    Verified Review
    Very fair prices. On time. Extremely accurate. Gail went above and beyond by updating her tools to accommodate our needs. Our new goto transcriber. Key Translations International
  • Yang Y. Mar 25, 2016
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    Verified Review
    Gail provided transcription at an affordable price and sent it back very quickly. I think she is trustworthy.
  • Tanya R. Mar 10, 2016
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    Verified Review
    Gail did an outstanding job and was very professional. She was quick with the turnaround and we were very pleased.
  • Jeff S. Feb 3, 2016
    Hire Gail! She's fast, accurate, and easy to work with. I couldn't be happier. Several times I've sent her audio that needed to be transcribed quickly, and she's turned it around immediately. She's a true pro. And her rate is excellent too!
  • Brenda B. Nov 19, 2015
    I was very impressed with the accuracy and timeliness projects were completed. Very professional service and I felt very confident that the transcript I received was correct and without errors. I will definitely be using them again.
  • Bob V. Sep 28, 2015
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    Verified Review
    I couldn't be happier with the quality of service that Gail provided us. I spoke with her on Friday, submitted link to video meeting to be transcribed moments later, and had a first-rate transcription back by the end of the weekend. 5- stars, two-thumbs up!
  • Elizabeth B. Sep 17, 2015
    Gail has assisted me with transcription projects frequently and she is always available, professional and most of all extremely trustworthy, honest and ethical. I have referred a lot of work to Gail and will continue to do so.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We offer a flat rate of 1.35 per audio/video minute for any job. Other services will charge extra for more than one speaker, accents, and many other add-ons. We just charge one rate for all.
What is your typical process for working with a new customer?
It's important up front to get details of the project, any special formatting, templates or expectations, and any deadlines that need to be met.Then we arrange for secure upload of files, delivery method and time frame.
What types of customers have you worked with?
Clients include business, legal, law enforcement, medical, academic, video production, dissertation work, conference calls,
What advice would you give a customer looking to hire a provider in your area of work?
The cliche "You get what you pay for" is very appropriate in the transcription industry. Things to consider accuracy, confidentiality, professionalism, and unbelievably many times just the transcriptionist's understanding of basic grammar, spelling, and attention to detail. Depending on your project goals, it is always wise to ask for a sample of a transcriptionist's work, or ask for references.