FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide discounts when parents purchase tutoring up-front in blocks. This helps us both plan ahead and provides clarity for the student's lesson plan. For parents who want more flexibility, they can choose hourly tutoring or combine hourly tutoring with packages. Package fees are due upfront. I also can provide an ACT Barron's book to the student for the cost of the book ($15). For students who'd like to tutor at their home, there may be an additional fee for travel beyond a certain distance.
- What is your typical process for working with a new customer?
I start with a consultation (by phone or in person), ideally with both the parent and student. We discuss their history with the ACT or Pre-ACT, their testing habits in school, the classes they've taken, and what schools they're looking to apply to. After that consultation and within the first hour of tutoring, I can provide a lesson plan of how I will proceed with covering the test, customized to the student's needs. Often, students will take a diagnostic ACT so that I can further tailor the plan to areas they need to improve upon.