DotCom Global Media

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Introduction: DotCom has been creating websites and designing digital strategies since 1995. Recognized as one of the top digital firms in the United States (Forbes 2008), DotCom has left the Fortune 500 space to help small to mid-size businesses gain access to a level of quality that they have previously not been able to find. The needs and goals of our clients come first. Always. We are grateful and proud that many of our clients have grown to rely on us as a Trusted Partner. We strive to honor them daily through hard work and achievement. Our "perfect client" is a business owner who has been burned by low-cost, low-talent, "local" web designers or small web agencies. We are slightly more expensive than these low-budget solutions. However, when you factor in the quality of work, the effectiveness of our solutions, and the experience of working with true professionals - you will see, we are actually the best VALUE out there. We love the fusion of creative website design with the technical development of awesome/powerful online tools. We then apply these to promote businesses through ever-changing online methods. It's an exciting high-stakes game and we are here to help make our clients hugely successful.

Overview

20 employees

29 years in business

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Reviews

Customers rated this pro highly for responsiveness, value, and punctuality.

Exceptional 5.0

6 reviews

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Susan A.

Jun 8, 2017

DotCom was the 4th marketing agency we hired in just over 4 years. It was obvious within the first hour of speaking with them that they were on a whole different level than the other agencies we used to work with. We have now been working with them for over 3 years and we couldn't be happier. We (mostly) work with Sam, Rhapsody, and Andy but they also have like 10 other people who have contributed to our project. Having access to a large team of talented people has been a real benefit for us. DotCom has done video work for us, graphics, web development, built a sales funnel, written blog articles, and maintains our day-to-day social profiles on Facebook, Twitter, Pinterest, and Instagram. They literally do it all!

Rita R.

Jun 2, 2017

Sam and his team are simply the best out there. I have worked with easily over a dozen other web designers and web agencies over the years. These guys are better and different.

Cindy S.

Jun 9, 2017

I run a mid-sized marketing agency. We serve hundreds of clients all over the United States. We needed a digital agency to partner with who could deliver top-quality work on short time frames and would make sure the work was done to our level of quality expectations. DotCom has been our partner for over 4 years. They always deliver.

Harry L.

Jun 10, 2017

As a business consultant I have worked for Fortune 500 companies and hundreds of small to mid-size businesses. During this time I have worked with many dozens of digital agencies already retained by my clients. I intimately know the digital space. DotCom is heads and tails above anyone I have come into contact with. I now insist that every one of my clients fire their digital agency and work ONLY with DotCom. They consistently produce impressive results and are as reliable as an atomic clock.

Ellie M.

Jun 22, 2017

I first hired DotCom to help us out with some simple website updates nearly 10 years ago. Over the years, they have helped us get to the top of Google and they have grown our social media following to nearly half a million followers. Before them, we couldn't get anywhere. I am honestly not sure if we would even be in business today if it wasn't for them.

FAQs

What is your typical process for working with a new customer?
1. We (typically) go through a DISCOVERY PROCESS - to determine the needs and goals of our client. 2. We then develop a PROPOSAL and WORK PLAN. In the work plan we define very specific deadlines and objectives to help the client understand the process and to feel more comfortable throughout the design and development. 3. We maintain excellent COMMUNICATION throughout the process. We have a dedicated Client Coordinator whose sole job is to make sure our clients are informed and happy. 4. We deliver the project on-time and on-budget.
What education and/or training do you have that relates to your work?
The DotCom staff is highly qualified. With every member of our team boasting a minimum of 10 years in website design and/or digital marketing, our staff holds advanced degrees and certifications in dozens of different areas of interest related to website design and digital marketing.
What advice would you give a customer looking to hire a provider in your area of work?
Not all website designers and digital marketers are the same. In our experience, there are a large number of unqualified people (and inexperienced people) working in this industry. Be careful! Some of the biggest offenders are large companies like Town Square Media (and others like them) who spend tons of money on advertising then turn you over to an entry-level web designer. Insist on speaking with 3 or 4 satisfied customers who have been with this company for over 3 years BEFORE hiring them. It is important that they have been with them for over 3 years because newer clients sometimes don't know enough (yet) to recognize they are not being served well.