Tuck Technologies

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Introduction: Tuck Technologies offers our client a variety of solution under one provider including voice/data cabling, audio-visual solutions, video conferencing, telephone systems, and more. We take the frustration out of having to manage multiple vendors and provide top notch support pre and post installation. I enjoy helping clients solve problems related to their technology. I enjoy being presented with a set of needs from a client and coming up with a solution specifically for them which will not only provide a return on their investment, but great aesthetics, and a happy staff who enjoys the solution and understands how to use it.

Overview

Hired 3 times

Background checked

10 employees

11 years in business

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Featured Projects

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and value.

5.0

4 reviews

100%

Alexandra C.

Dec 2, 2016

I highly recommend Tuck's services and all staff members within their organization. ICA went through its first facility move in 25 years and Tuck Technologies handled all the wiring and A/V needs. They coordinated directly with our general contractor and building. Additionally, they worked under a very tight timeline. We are a school that operates six days a week and were not able to have any downtime. We have 54 classrooms each with computers, administrative offices, a movie theater, and a/v displays for student information and break areas. We are in nearly 18,000 sq ft. of space. Tuck was responsible for pulling permits, providing plans, installation, and trouble shooting. I can say that they were 100% responsive even working with our company through the night and weekends to make sure that we were up and running on-time for classes to start. We have had no issues with the cabling and have asked them to come back and do other unplanned work as well. Everything was completed on time even with additional work added last minute to mount and install all classroom computers. All items came in on budget and Jacob was very transparent regarding costs. Any minor issues on the project had more to do with delays that were out of their control in terms of dealing with Arlington County. In fact, we had to change our move in date three times and each time Tuck Technologies was on board with no issues or complaints. They were flexible without question. Jacob and his team went above and beyond for ICA working as our partners. I can honestly say I felt they cared as much about our project (or more!) as ICA did. I was so accustomed to having his staff around, I almost began to think of them as my own. They were respectful, friendly, and had a good sense of humor regarding our changes yet always took our issues seriously. Jacob gave me his personal attention on the project and made me feel as if my project was his only and highest priority. We definitely felt like a premier client and yet were probably one of the smaller jobs they have had. During this time Jacob became a father for the first time and still took my calls! I thought he really went above and beyond.

Nicole P.

Oct 9, 2017

Hired on Thumbtack

Tuck was at our office the next day from my request on time and did a great job. Would definitely recommend them!

Network Support Services

Howard P.

Dec 29, 2016

Hired on Thumbtack

Tuck Technologies did an excellent job on my project. I will definitely use them again.

Wiring Installation

Chris S.

Nov 29, 2016

Great to work with and set up an excellent sound system and TV.

Credentials

Background Check

Jacob Heltzel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We try to price each job individually so that the client gets the best possible price for the work when pricing firm fixed. We can always T&M a project meaning we bill for time and materials with our standard labor rates depending on the type of technician needed.
What is your typical process for working with a new customer?
Ideally we like to discuss the project with the client to come up with a scope of work which helps control costs for both parties. We take more of a consultative approach versus just sending a vague proposal. This allows everyone to be clear on the project goals beforehand and prevents the client from paying hidden costs and getting hit with change orders.
What education and/or training do you have that relates to your work?
Multiple industry certifications including Cisco, Crestron, Alarm.com, and others