What should the customer know about your pricing (e.g., discounts, fees)?
This is something we can discuss.
What is your typical process for working with a new customer?
We sit, we talk. I get to know you and your issue. Then, we design a plan to help solve the problem. It's a simple process, though not an easy one.
What education and/or training do you have that relates to your work?
I've taken a number of classes in personal development, both career and personal over the last ten years. Also, I regular counsel people in my personal and professional life.
How did you get started doing this type of work?
I wanted to make a positive impact on the world. I found that I truly enjoyed helping others realize their potential and improve their lives.
What types of customers have you worked with?
I've worked with people both on their professional/career goals, in a spiritual context, and working through goal setting on longer-term projects. I've helped men and women, younger and older.
Describe a recent project you are fond of. How long did it take?
One of my past clients has been wrestling with making a change to their career for a long time. The usual pressures applied: kids, lack of security in the possible change, etc. Through talking, we got to the root of what they really wanted to achieve, what values drove them to consider the change, and then we worked up a plan that allowed them to ramp up the new career while winding the old one down. It was very satisfying to see them make the switch and to see how happy they were afterward.
What advice would you give a customer looking to hire a provider in your area of work?
Does the provider understand your values? Can they appreciate the difficulty of your situation? Do they understand the fear that comes with change, and can they address those deep-seated needs in order to assist we the main problem?
What questions should customers think through before talking to professionals about their project?
What do you hope to get from our conversation? What represents success to you?