FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is no way to have a standard price for what we do because each space is so different and each client is so unique.
- What is your typical process for working with a new customer?
Our process typically starts with us coming out to your space to identify what precisely our customer needs. We listen to our client so we make certain to fulfill their expectations. We accurately measure the space so materials will be ordered correctly. We set up an appointment for our client to choose from the most suitable samples based on the information from the previous consultation. The materials are ordered as soon as we get the go ahead. Next, an installation date is determined by the client.Lastly, our professional staff arrives promptly on the installation date to begin the project. But most importantly, we make certain that our client is happy with the end product!
- What education and/or training do you have that relates to your work?
We have over 35 years experience in flooring & remodels