First Class Cleaning FLA

3.9
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(8)
3.9
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8 reviews
5
63%
4
0%
3
13%
2
13%
1
13%
  • Thumbtack Customer

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    Oct 13, 2017
  • Michael S.

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    Words can't begin to describe the experience. All I would say is they should change the name of the company form First Class Cleaning to Half Ass Cleaning. Only good point was that I was issued a refund.

    Feb 19, 2017Verified

About this pro

First Class Cleaning FLA is not your typical residential cleaning company. We provide quality, detailed, and customizable cleaning services at an affordable flat rate price using only high-end products and top-of-the-line equipment. We also offer the convenience of fast online booking and instant upfront pricing for the busy professional, along with a 100% satisfaction guarantee or a free clean, and highly trained, screened, and fully insured cleaning staff. We always clean your home as if it were our own, and we strive to deliver the highest standards in cleaning. We service Downtown Miami, Fort Lauderdale, and surrounding areas. We have a customizable checklist. We understand that your home is unique, and we provide customizable residential cleaning tailored to your specifications. Do you prefer that we focus more on one room or that we use a certain type of cleaning product? No problem. You select from a detailed checklist of services so that you get exactly what you want, just the way you like it! We have affordable flat rate pricing. We know that your time is valuable and aim to make housecleaning simple again. We have eliminated the need for complicated quotes, square footage, and the unnecessary wait time for receiving estimates. We offer instant online pricing at an affordable flat rate based on the number of bedrooms and bathrooms in your home. Our flat rate pricing means no hidden or unexpected charges, which means additional money for you. You pay for exactly what you want! We have the following price list: * $40 per bedroom * $30 per bathroom We have the following discounts for recurring cleanings: * 20% off for each recurrent weekly cleaning * 10% off for each recurrent biweekly cleaning (most popular) * 5% off for each recurrent monthly cleaning We offer top-quality products. We provide all cleaning supplies at no additional cost. We use only high-end products and top-of-the-line equipment to clean your home. Our products and equipment include Dyson vacuums with HEPA filtration that are certified asthma and allergy friendly, terry cloths that won't scratch your furniture, and trusted brands that are safe for your family and pets. We take care of your home as if it were our own. We use the right cleaning products and the safest cleaning techniques to protect your hardwood floors, granite countertops, high gloss furniture, porcelain or marble surfaces, slate finishes, mirrors, glass tops, and stainless steel appliances. We also provide green cleaning products when requested at no additional cost for our customers who prefer environmentally friendly cleaning agents. We have trustworthy and reliable staff. Each cleaning includes a dedicated team of at least two professionals to ensure quality and efficient service. Our reliable staff arrives on time, works efficiently, and provides a perfect clean every time. We only hire highly experienced cleaners. We carefully screen, interview, and complete thorough background checks on all of our employees. Our staff is fully bonded and insured to protect you against loss or damage. They must also undergo a rigorous vetting process and extensive training to provide the best cleaning and customer service that you deserve. At First Class Cleaning FLA, we believe that our success depends largely on our employees. We take care of our own and provide above-average pay, employee benefits, and incentives for top performers. We guarantee 100% satisfaction. Your complete satisfaction is our number one priority. Every cleaning is inspected by an on-site team leader and guaranteed to your satisfaction. If you are unhappy with our service, we will reclean your home for free. We take your comments seriously and make sure we understand your cleaning needs. We listen and follow through. We also offer superior customer service 7 days a week! Our basic home cleaning services go above and beyond the standard clean. We pride ourselves on accuracy, consistency, and paying attention to detail. Our staff ensures that every room is cleaned to perfection. They take extra care not to overlook those often missed areas of your home. We clean from ceiling fans to baseboards, sanitize remote controls, clean toothbrush holders. The cost for our basic services is determined by our upfront, flat rate pricing. This is calculated by the number of bedrooms and bathrooms in your home. We charge $40 per bedroom and $30 per bathroom. We offer the following services: - All areas * Clean cobwebs * Clean light fixtures * Clean doors and frames * Dust furniture * Clean window sills * Remove trash and reline * Vacuum or sweep floor * Clean baseboards * Clean ceiling fans * Dust lamp shades * Sterilize remote controls * Clean mirrors - Kitchen * Wash and put away dishes * Clean microwave * Wipe refrigerator * Wipe dishwasher * Clean cabinets exterior * Clean stove top and oven * Clean trash compactor * Clean countertops * Clean kitchen appliances * Clean sink and faucet - Bedrooms * Straighten up papers * Change linens * Dust computer and TV * Clean inside windows * Clean mirrors * Clean ceiling fan * Dust vanity table * Dust headboard * Clean nightstands * Dust lampshades - Bathrooms * Dust lights and furniture * Clean sink and countertops * Polish sink and parts * Scrub shower and walls * Clean shower doors * Wipe toilet and base * Clean cabinets and drawers * Clean bathroom fixtures * Shower glass cleaned * Toilet scrubbed clean We offer the following additional services (additional fee): * 1 load laundry - $30 * Balcony cleaning - $45 * Organize closet - $60 * Inside fridge - $30 * Inside cabinets - $60 * Inside oven - $45 * Clean blinds - $15 * Outside sliding door - $25 * Interior windows - $45 * Detailed interior rails - $103(3 hours per stairwell) * Move in and move out - $45

Years in business

3

Times hired on Thumbtack

8

Number of employees

11
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Photos and Videos

2 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      1 bedroom/ 1 bathroom= $70 1 bedroom/ 2 bathrooms=$100 2 bedrooms/ 1 bathroom= $110 2 bedrooms/ 2 bathrooms=$140 3 bedrooms/ 2 bathroom= $180 3 bedrooms/ 3 bathrooms= $210 3 bedrooms/ 4 bathrooms= $240 4 bedrooms/ 4 bathrooms= $280 5 bedrooms/ 4 bathrooms= $320 5 bedrooms/ 5 bathrooms= $350 5 bedrooms/ 6 bathrooms= $380 Also we include discounts for: Multiple cleanings in a week- 30% Weekly cleaning- 20% Biweekly Cleaning- 10% Monthly Cleaning- 5%
    • What is your typical process for working with a new customer?
      Our typical process is that we ask the customers to customize their cleaning they way they want it. Then we give the flat rate pricing with no hidden fees or contracts. Once we are finished with the cleaning we will receive the cash or write another check for cash. As well as if the client is in the home our cleaning staff will go through each area after cleaning their home to make sure they are satisfied with our service. If they aren't home we will send them a checklist of the items that we have finished the job and checking off what we finished.
    • How did you get started doing this type of work?
      I wanted it to be easier for professionals to be able to book a cleaning in 60 seconds or less and wouldn't have to be around and wait multiple hours for quotes as well as to wait around when the cleaning staff is there. Also they can understand what we charge based on the number of bedrooms and bathrooms. They would also have more time to do the things that they need to do, or enjoy their time off.
    Coverage Area for First Class Cleaning FLA is about 30+ miles of Miami, FL.