About this pro
Max helped me set up a site on Etsy and has been really helpful and obliging. I would recommend him to one and all. His price is very reasonable. The reason I give 4 stars instead of 5 is because it has taken a really long time to get this together. I am not certain if this is mainly because of me (probably) but we are still not quite finished and that bothers me. A suggestion for companies that are dealing with customers that are not sure what they are doing (like me) is to gently nudge them along with reminders or clear explanations as to why something does not work, get accomplished or get completed. e.g. I want a pintrest button on my site and it is not there. I don't know if this is because I can't have one or if it is forgotten or if I need to give added information to get the job done .Jan 1, 2017Verified
Max is 100% Professional. It is my first experience working with him, but I would rehire him in a heart beat.Jul 30, 2016Verified
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- What is your typical process for working with a new customer?Our process depends on the service we render. We first want to get to know you, so an initial meeting or talk to make sure we are the right fit for each other. From there, we can help in many situations. For the last 20 years I have been improving myself and my business skills through intense study. I enjoy helping businesses and people grow. I also love to learn, I'm passionately curious. See my LinkedIn profile posts and recommendations linkedin.com/in/maxbrackett in working with a new client we discuss details of their business, their customers, themselves, short and long term goals for the business so we can better understand their needs to deliver the best service and products possible. Our development life cycle is using the agile methodology. For larger projects we work in 4-6 week sprints. This allows us to deliver value quickly and it allows for large systems to adapt as the business changes. I also work at developing my employees and helping them get where they want to be. I have been my employees mentor and can help mentor others in career and personal issues.
- What education and/or training do you have that relates to your work?I have a Bachelor's of Science in Computer Information Systems from St. Leo University. Please see the business books that I've read and re-read from time to time on my LinkedIn profile and connect with me. I have been involved in information technology since 1996, this includes applications, web applications, mobile applications, databases, reporting, business intelligence, infrastructure, virtualization, SANs, servers, etc...
- What types of customers have you worked with?I have worked with start-ups, healthcare providers, healthcare payers, professional employer organizations, staffing companies, P&C insurance companies, software companies, a variety of small businesses, and individuals who need help with their career or personal life. I am passionate about helping people because I'm Catholic and we believe that we are here to help others.