|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
Security Pro Lock & Safe, Inc.
About this pro
Jonas C.Aug 2, 2018Verified
He was great! I was running really late because I over slept. He actually came back! Thanks!Jul 29, 2018VerifiedGuillermo M.'s reply
Thank you for the review Junior. Not a problem at all, I always try for my customers to be happy, next time bring me breakfast some pancakes and coffee. No worries, we all run late at one point or another. Thank you again for hiring me. If you need a locksmith in the future you can contact me. Glad I was able to assist you. Guillermo the locksmith.
Was very helpful, professional and personable. I like working with people who take pride in their work and don't try to take advantage of a situation.May 9, 2018VerifiedGuillermo M.'s reply
Thank you for hiring me Wendy, it was my pleasure to assist you and meeting you. Thank you for the review, I focus on getting the job done professionally at the lowest price possible, and delivering peace of mind for my customers. Guillermo Montiel
Service was great. Guillermo was able to come the same day and went above and beyond to complete the job. I highly recommend this company and would definitely hire him again.Apr 30, 2018Verified
Guillermo was very knowledgeable in his profession, he also gives the customer knowledge of the product they are receiving. And guarantees his work. I would recommend this Guy to anyone, especially family, the people we really care about.Apr 29, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?What is usually standard during the day or night is the service trip charge. Any additional work such as a rekey, lockout, or install is at an additional cost. But always happy to provide the customer with an exact price once the scope of work is determined before anything is done. I also believe in charging for completing the job on the price quoted and not by the hour. I feel that a customer should not pay hourly for a technician that does not work efficiently, lacks knowledge or is simply trying to charge you the most he can.
- What is your typical process for working with a new customer?Always happy to meet a new customer and provide professional service. Many times customers have many questions about type of hardware other options and I am glad to assist them by finding the best possible price.
- What education and/or training do you have that relates to your work?Vehicle lockouts, commercial and residential work, high security locks, installations, repairs, safe opening, combination changing and repairs. Master key systems, access control, door closers, combination locks, safety deposit boxes opened and repaired. Licensed and insured.