Quality Remodeling & Repair
About this pro
Great working with them! Had some difficult bedroom painting with lots of angles walls. Happy with the work and would hire again!Apr 16, 2018Verified
Work is not completed yet, but so far am very happy with what's been done. Tom is a hard worker, professional and very accommodating. I would be able to give a complete rating after the job is done. Post work update: we are extremely pleased with the work Tom completed! We would highly recommend him for almost any job you would have in and around your home. He is very knowledgeable and does excellent work.Jul 7, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Each project has different circumstances- each job is unique! Project areas must first be looked at in-person to verify existing conditions in order to receive an in-person Quote verbally. We will then send you the written Quote via Thumbtack. Once we receive notification, via Thumbtack, that you have viewed the message with the Quote attachment, we can discuss generating a contract for in-person signature. Please note the Quote expiration date and any special Notes. Projects can then be scheduled after a written Contract is signed in-person. Down payment is required. We still practice mostly traditional methods of business such as not accepting electronic signatures for paperwork; however, we will accept electronic payments if need be. These methods are better for the customer and more accurate for us. We also provide Owner Completion Certificates to document that the Client is satisfied with our work; then, Lien Waivers to show that they have made payment in full. Make sure your contractor provides these documents; otherwise, you could be billed twice without this proper paper trail. You may not want to hire someone who does not provide these legal documents for your protection.
- What is your typical process for working with a new customer?Free, no obligation, in-person quote. Project areas MUST first be looked at in person to verify existing conditions. Discuss their goals & design style. Time frame & budget for project. Completion date. A written quote will be provided via Thumbtack thread, separate email, or in person. Project will be scheduled after a written contract is signed in person. We practice mostly traditional methods of business and customer service. We manage and handle a project from initial design to completion ON TIME and ON BUDGET.
- What education and/or training do you have that relates to your work?40+ years experience. Life long career. Family business since 1950. College educated at UW Madison for engineering, architecture background, landscape architecture. Residential to commercial projects since 1970+.