FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have standard commercial pricing for all services provided by The File Depot. Services pricing begins with our standard schedule of rates and is tiered based on volume.
- What is your typical process for working with a new customer?
For our commercial clients, our first objective is to understand your current records retention and management system. With our complimentary needs assessment, we can provide clients with an understanding of the right service offerings that would best benefit their business. We build up the quote, covering all services rendered that the client is seeking. Once under contract, we take things from there: we transport records, we set up shred bins, we will even shut down self-storage rentals and sell empty file cabinets on behalf of our new clients--consider it our additional attempts to provide added value to your business.
- What education and/or training do you have that relates to your work?
The File Depot is a franchise operation, whose corporate headquarters is located in Slidell, LA. Established in 2002, our CEO has worked his entire career in the records management field. Rob Perry is a Certified Records Manager and the braintrust behind The File Depot's records management system. John Beemster has spent over 25 years consulting on process optimization and organizational cost control. Degreed as a mechanical engineer, John has spearheaded process improvements in global companies representing 8 unique industries that have accumulated over $500M in savings--not too shabby for a guy from Mequon. Building The File Depot is John's newest attempt to bring value--this time for small businesses, a segment most in need of operational excellence help.