|Monday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
Lara's Multi Service Cleaning LLC
About this pro
Terri P.Jul 21, 2018Verified
BEWARE-DO NOT HIRE THIS CLEANER! The cleaner represented she would turn the unit for a new tenant. She left dust & dirt in the corner and behind the toilet, floors were not cleaned, the top & side of the frig was not wiped, drips left down the side of the stove, cabinets were sticky, boxes of cereal was left in the cabinets. There was absolutely no attention to detail for cleaning a unit for a new tenant moving in. When I discussed the matter she said she admittedly forgot to wipe the top not the frig but other than that when she left she felt it was clean. When I asked for her to come back to she said she would have to charge again. She did not offer a discount and was unwilling to come back for 2 days and would charge for a second trip. She sent harassing text messages to be paid but she refused to speak with our admin to negotiate the invoice. This was the absolutely worst experience I have ever had in the 17 years of scheduling cleanings for our company. Pictures are from after her cleaning.Jun 3, 2018VerifiedLizbeth L.'s reply
Be aware of the agent Wendy Sullivan. We cleaned a unit that had not been cleaned in 2 years. We spent 6 hours on a small one bathroom unit who was in a condition that is dangerous to cleaners due to feces all over the floor. Wendy has not paid us she first gave us a 5 star review then decided to give a 1 star when I requested payment. I also mentioned legal consequences for non payment. And we have pictures of al the trash we took out. The floor was cleaned and we also have the actual pictures of when we left the unit. Thank you. To my colleagues who are looking to do business with Mrs. Sullivan. And I have proof of denying to pay after she hired and completed the job after 6 hours only charging $170 that is still owed. I have references from my solid customers. Thank you
Awesom. They did a great job for my move out.Mar 31, 2018Verified
Had a great cleaner come out to do a full house cleaning, it was great! They were a bit late and it took longer than anticipated but overall we were satisfied with the service.Jul 12, 2018Verified
We hired them to do a deep clean of our house. They did a great job, catching a lot of details that other cleaners often miss. They worked fast and professionally, too. I recommend without reservation.May 21, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our prices vary and are based on many factors, sq feet, bathrooms, pets, time spent, etc. Although our average prices range from $ 100-$300 plus tax. If you refer 5 friends to us you may be eligible for a discount of up to $80 plus tax. Weekly recurring customers get 10% off.
- What is your typical process for working with a new customer?Learning what the customer needs and scheduling time. We always carry notes that specify the needs of the customer.
- What education and/or training do you have that relates to your work?Certified Cleaning Professional.