I am a single mom with a boy and a girl. I am not a handy woman and I don't have a man's expertise to help me with anything related to home improvement, but both of my kids requested a decorative floor to match the themes of their rooms. I quickly agreed, but regretted it because I had no idea where to start. I did some research and was immediately overwhelmed. I contacted Unique Concrete Coatings and they eased my stress right away by stepping me through the process and letting me know what to expect as well as how long it would take. Their pricing is fair, their quality of work is accurate and very thorough, and their professionalism is fantastic! I am a perfectionist and I didn't have to call them back to have something fixed, so that was a huge time saver for me. I am also a little OCD and I didn't have to clean-up behind them. Not having to clean is always a win in my book! My kids are very hard to please (even more so than I am) and they can't stop talking about how awesome their new floors are. Needless to say, my kids and I are over the moon. Will I use them again in the future? You betcha! A+++Dec 21, 2018
Cindy R.Oct 11, 2018Verified
They completed my basement floor and bar top. I couldn’t be happier! I highly recommend them!!Dec 21, 2018
After visiting two other flooring company's for our Garage and Living room floor project, Unique Concrete was a breath of fresh air! Excellent Customer service , they went above and beyond to accommodate our needs and there quality of work left us speechless! Talented team and definitely beyond what we ever expected. They were quick in responding to our questions, reliable and honestly I would not recommend another. Great Job ! and Again Thank YOU !Dec 21, 2018
They did a great job with doing my floors , they are very professional and great with getting the job done.Dec 20, 2018
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We price every job with the intention of helping our customers. Their happiness and peace of mind is what’s important to us.
- What is your typical process for working with a new customer?Understand their needs and wants. Making sure they are knowledgeable on what the systems and product are. Given them the options and choices to decide what’s best for them and their home. With no pressure or hassle.
- What education and/or training do you have that relates to your work?We are the only company in the Twin Cities that is certified with 5 different suppliers. We’ve learned and mastered the business from all over.