FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge a $59 service call fee for all hourly jobs located in Modesto and $69 for the rest of the county. This fee Includes the first half hour on site and covers my travel expenses. The fee is waived for all calls over 6 hrs. Most of my Skilled services are an hourly rate based on the trade/work completed. When it comes to materials, I get discounts from my suppliers on most items wich I always pass on to my customers. I also offer military/LEO and senior discounts as well as loyalty pricing for returning customers. No matter what the job, I always try to give the best price based on the customers needs. I work hard to offer quality service at a competitive price so if you do happen to get a lower written estimate just let me know and I'll do my best to beat it! For any questions about an estimate/pricing or to schedule a service please give me a call/text or email at: 2 0 9 3 0 0 1 9 0 1 couchmaintenance@gmail Please don't contact me through thumbtack unless you are ready to hire, as they do charge pro's for that.
- What is your typical process for working with a new customer?
I will first make contact with the customer and answer any questions or concerns that they may have. Once I understand what their needs and project goals are then I am able to provide them with a detailed estimate of the scope of the work to be completed. If the customer is pleased with the estimate then we move to scheduling biased on the customers needs. Once the job is done to the clients satisfaction then I provide a detailed invoice of the work completed.
- What education and/or training do you have that relates to your work?
Over 15yrs experience in the trade industry doing carpentry, plumbing, electrical, heating & air conditioning, welding, metal work & custom fabrication, concrete & masonry, landscaping & irrigation design, pool & spa repair and all types of general building maintenance. DeHart technical school with certification in: HVAC Plumbing and Electrical. Degree in Mechanical Engineering Technology EPA Certification #5 7 5 4 5 1 1 8 5 1 1 0 HVAC Lead Paint Removal Mold Removal CPO License #9 5 - 3 1 5 1 8 4 I regularly attend safety training and seminars on new trade and industry standards. I am always looking for new ways to learn more about my business trades.