FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically based on size of the home for a start service and follow-ups are free for 60 days. Comes with 1 year warranty. After the first 60 days follow-ups are $100 A start service typically takes an hour to two hours depending on level of infestation. We do have seasonal or annual specials that save money... Annual special contains one free service!
- What is your typical process for working with a new customer?
Intake: Name, Address, Phone Number, Best Time to be reached, Pest/mold description Veteran? Senior? Disabled? Public Service Worker i.e. Fire, Police, EMS Any special medical needs of persons in residence during a service, I.E. Breathing apparatus, medications etc...? Special directions to address? *Some pesticide applications require a re-entry threshold of 4 hours* We inspect and verify the unwanted pests, explain the solutions that we provide for them and educate the customers on future prevention.
- What education and/or training do you have that relates to your work?
Certified through the State of Ohio: Commercial and Residential Structural Pesticide Applications The Ohio State University Seminars The Ohio State University Online Training Protocols PCT Technicians Handbooks and Testing Bachelors Degree in Environmental Science