FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are current with industry and market standards for any and all services rendered but come with much more experienced and more knowledge.
- What is your typical process for working with a new customer?
Far too many negative experiences with customers actually boil down to unmet expectations. The good news is we find out what the customer expects as soon as possible. Talk to them, but most importantly, ask open-ended questions during our earliest conversations and listen to understand customer perception. Our key to managing expectations with a new customer or client is to be thorough and honest before purchase regarding all even moderately important terms.
- What education and/or training do you have that relates to your work?
With certifications in all of our services we have delivered to large scale communities, commercial plazas and industrial districts.